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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything and especially the dedication, professionalism and competence of your technician Jose!!
On time, technician Brian was great. Carpet cleaned well and dried quickly.
Excelent service. On time. Great communication. Respectful to our elderly residents. No chemicals or odors.
Eduardo was on time, called ahead with eta. Very professional, did a fantastic job on our carpets. fair price.
We will definitely use Zerorez again.
very professional.
Clean products and great service people. Robert was so helpful and we would definitely recommend him and Zerorez to friends and family.
They are chemical free, your service people are knowledgable, friendly and respectful. Especially Robert
The job was wonderful. My furniture looks fantastic. Edwardo worked very hard to get everything perfect. Carpets are clean and look great.
Everything. The courtesy, promptness and expertise of the technician (in my case Marcel
Costomalliere) was superb. My carpets are really clean and lovely.
You do a wonderful job and are very professional .. I will for sure have u back and refer your compmay to all of my friends!
Complete fast good. Smells great feels great. Tech was nice
I have white carpet that is over 13 years old. The stairs are carpeted as well. They look like brand new, after they are cleaned the Zerorez way! The technicians, have been great through out the years. Yesterday, Rashad called twice, to let me know how he was doing with his time, and to make sure that I was good with it. He did a fantastic job! Also the pre-service before the appointment was excellent. I will continue to use Zerorez, to keep my carpets looking new!
Our technician was very good. Carpets and upholstery looked great. He communicated his arrival time, and he was very prompt and efficient.
Both your product and your service are excellent. And, we are so happy that Robert was able to dye our carpet where it got bleached. He did a fantastic job!
You have an excellent process and very capable people to implement it.
Great rep. However, it was not noted that we wanted a spot remover which I was told we would receive. Please send it to me. Thanks,
The tech was excellent!
Problem=I was charged $50.00 for the fourth bedroom when it was supposed to be included in the $199.00. The technician would not clean it unless I paid an additional $50.00. Please respond.
I like you service man that comes to my house. This is the second time
and he is great.
Thank you
My carpets always look and smell great. The gentleman that comes and does are carpet is friendly explains everything asked if we have any question when he is done explaining.
The other thing I like most of all he makes sure we are happy with everything he has done before leaving.
I will recommend and continue to use them.
Thank You for your hard work
Helen
The technician was very friendly and I liked the notifications saying he was on his way. I also like the fact that there is no residue on the carpets to attract dirt.
I was very please with the results, particularly how my old sectional sofa looks, so bright and like new. Also the tiled floor grout looks like its original color. There was no smell from the product used. My technician, Rashad was very professional and discussed with me each room he was going to clean before starting.
it was great
The technician Jeff was very prompt, nice, professional, fast. He did a great job. Called ahead of time and was there when he said and within the time given.
Very professional and answered my questions. He also explained what he was going to do. All was clean when I returned.
I have heard your commercials on Radio 710.
Very quick and easy. Technician was great and made sure the carpets were very clean.
My 100% wool carpeting cannot tolerate anything but steam cleaning. I have had 3 Zero Rez technicians to my house over the years and they all have been wonderful. My only issue is that I have a very small house and pay for one bedroom, one stairway and one small landing. I can never benefit from any promotional sales because of the stairs. I pay more than a 3,550 sq. ft. home would pay for 3 areas.
Green. No chemicals. Little water used so carpet dries fast.
I don't believe you are qualified to handle stone or marble. My kitchen floor could have used more cleaning. Spots were missed and residue was left on bath floor.
Great job and on time.