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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that the produces are chemical-free yet this is easiest the best cleaning I ever had. The service was super nice and informative. The technician answered all my questions and I was comfortable with the cleaning process. I definitely recommend them to all my friends and family.
Your carpet cleaning really does an excellent job!
While the service was excellent, I do have one problem. We had a stain in the entry way that I believed were due to dog urine. So I requested a treatment for that. When the gentleman was done, the carpet looked perfect. But the very next day, as the carpet dried, the stain returned roughly half as bad as they were, but still unsightly. The technician mentioned that in order for Zerorez to guarantee urine spots, it would cost, I think he said $60 per spot. I wish I would have requested this, as the cleaning simply didn't last. I still may call for the enhanced cleaning. In fact the spot is by the edge of the carpet. My phone is Phone number removed. Name is Name removed.
WHAT I LIKE ABOUT THE PRODUCT IS YOU DONT USE ANY SOAP
Robert did a great job as usual. We have had other technicians in the past who were good, but since we got Robert several years ago, we always request him to do our annual rug cleaning.
I believe Keith does the best work. I always ask for him and I would refer my friends ask for him as well.
Excellent service and quality
Robert did an excellent job. My carpet looks like new!
Better pricing. No water treatment charge.
Tech was friendly, professional and knowledgeable. Cleaning job was outstanding. Thank you!
Great service, techs do a great job
Your tech did s fantastic job removing all the carpet stains and working tirelessly to meet my requests to reach as far as possible under unloveable furniture. He was timely and courteous. Thanks Zerorez!
Clean product and helpful, friendly service.
Jose is definately the best carpet cleaner we've had. We also had him before when it was Haines. The machinery " method of cleaning is very good,the streaming and heat cleaned a dirty carpeting very well. Name removed
Clean, no chemicals, professional, courteous and very helpful technician.
The rug is very clean and Daniel was wonderful
The service technicians are very knowledgeable and are very personable.
Dennis was the so good and helpful.
Dennis was great!! He did a superb job restoring a sadly neglected carpet to like new again. The products smelled good too!
On time, courteous, did a great job!
Not using the water for more than one house!!! it made mine dirtier than when I had it cleaned. s. caledron
Excellent job getting out the stains.
Great results and professional serviceman
The technician was amazing. I loved him. I did not love that the fees were not fully explained to me before my appointment time
C
Robert is an excellent technician and always gives detailed conscientious service. Because of Zerorez's process and quality service, 19 year old ivory colored carpets have remained fresh looking and stain free. I have recommended Zerorez to many people and will continue to do so!
No chemicals.
I have never had my carpets and tile cleaned as well as zerorez. I have never been disappointed with their work or with how polite they are when they are working in my home. I have recommended it to at least 4 people.
Matt was on time and went to work right away.
Prompt, professional, efficient and good results!