- Phone: (949) 387-2222
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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jose did a fantastic job.
No soap used. Carpet & upholstery not water soaked so dries quickly.
I like the fact that your products are not full of harmful chemicals that could cause allergic reactions to children who like to play on the carpets and also the young man that came out to clean our carpet was very courteous and very nice.
The product was very good and the tech had great people skills and was a extremely hard worker.
It made the carpet not only look great/new but it smells clean.
I was very impressed that you guys came out to rectify the lingering problem after the first carpet cleaning didn't work. However, I would still say that timeliness is important, and the first time we had the cleaning, our technician was an hour late.
emergency, they came out the next day, were done in 30 minutes, got all stains out. Very pleased.
Prompt. Technicians are hard working and pleasant. Everyone thing appears to be customer conscience, so to speak. Wall guards, etc. Your company does a good job. Thanks.
We have had you out to both our homes and business. Your staff is quick and efficient. Your products do not smell like chemicals and our carpets stay cleaner for a longer amount of time than with any other service we have used in the past. I have highly recommend your company to family and friends as well as many of our co-workers. Thank you
The quality was great - however, I am due a $15 rebate because my service was delayed from Saturday to Sunday due to a truck brake issue and this was offered to me to compensate for the inconvenience. I've not received a reply to my request. The Website is not always functional either - for example, I could select a date, but not a time and, therefore, could not register without a time. Communication typically goes one way (customer to Zerorez, but seldom does the customer receive a reply from Zerorez).
Friendly, professional employees and consistently good results.
Service was fantastic, as usual, and the technician was superb.
Technician was very professional and did a great job.
The person who came to clean my carpet and tile floors was friendly, professional, and thorough. He did a fabulous job on both surfaces. As a matter of fact, the tile and grout looked like new flooring had been laid once he was done. Thank you.
Great service.
Your technician showed up right on time.
Did his job quickly and efficiently.
And I like that there is no residue left on my carpet This is the second time I used Zerorez I will definitely use your service again .
Professional employees show up on time, clean carpets. No soap residue.
Very clean with no chemicals and no residue.
There are quite a few things I admire about your company: the follow-up emails and phone calls were very helpful; the phone call from the technician notifying me of his ETA; the quick drying time of the carpet; the lite fragrance of the cleaning solution. I will def recommend this company.
My carpet and sofa were cleaned to a degree that I had hoped for, but not really expected. Your representative was excellent. He did his work very conscientiously, in addition to being extremely personable and professional. I would happily request him again.
The product, customer service
Very nice guy, excellent results.
I like the fact that it works so well on my grout and I really liked Dennis! He was very thorough and a real professional.
My carpet looks new after cleaning. I'm always very pleased with the technician sent out and the results.
Great job to all cleaning jobs,here when he said he wood be and everything looks clean when he was done. Thank you for doning a great job.
Carpets come out really clean. The stains were all removed, and carpet looks great.
Professional staff and excellent products. Robert did an AMAZING dye job on my living room carpet, plus cleaned a sofa. I would gladly have him back!!!
The carpet is clean and soft....time after time.
First of all, Robert Keith is excellent...he does a fantastick job.
Since I bought this house, yours m are the only products that have been used on my rugs and carpet. They always turn out looking brand new.
I have recommended you to many people!
Quality service, well trained people.
No soap in water, stays clean longer