Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35043 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 6, 2018 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Easy to order and staff wonderful!! Rashad was professional and did a great job !

Report a concern   January 6, 2018 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Everything. From the appointment over the phone till the time they leave, they are friendly and professional.
Report a concern   January 4, 2018 — Rated 8 out of 10 by E.M. Zerorez Los Angeles
What could we do to improve?

Cheaper price
Report a concern   January 4, 2018 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Great service, nice technicians, and no chemicals

Report a concern   January 4, 2018 — Rated 10 out of 10 by M.H.B. Zerorez Los Angeles
What do you like about our products and services?

Juan did a wonderful job on our carpets. They had. not been done in over 3 years and inn the heavy traffic areas they were quite dirty. Juan worked especially hard on the high traffic areas and the entire house looks wonderful. We asked him to return because some of our furniture needed additional attention. He came back and made everything perfect.
We have been customers for many years and have recommended your company to our friends and will continue to do so.
Report a concern   January 4, 2018 — Rated 6 out of 10 by J.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The timing was the issue. The rug was picked up on 12/5/17 and both the person I talked to on the phone and the pick up person felt there would be no problem getting the rug back by Christmas. When I called on 12/21 and 12/22 to inquire about when I was going to get the rug back, I received no return call until after 12/26/17. I thought it would have been nice to call and let me know that there was a hold up with the two week turn around that I had been quoted or to return my calls. I am not upset, just felt the communication was lacking. The rug turned out fine.
Report a concern   January 4, 2018 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

efficient,courteous employees,
Report a concern   January 4, 2018 — Rated 10 out of 10 by V.K. Zerorez Los Angeles
What do you like about our products and services?

Exceptional customer service whether by phone or in-person: personable, professional, knowledgeable and helpful. Plus, the results of their work, whether on carpet, an area rug or a sofa always yields terrific results at reasonable prices- a great value!
Report a concern   January 4, 2018 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

I loved the speed and efficiency of the technician.
Report a concern   January 3, 2018 — Rated 10 out of 10 by A.J.H. Zerorez Los Angeles
What do you like about our products and services?

The technician was on time, polite, helpful, did a great job, and made my carpet and rug look new again.

Report a concern   January 3, 2018 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

I like that you were on time, thorough and nice. I also liked that Daniel called before he came and was very knowledgeable about cleaning carpets.

Report a concern   January 3, 2018 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Carpets always look great when your technicians are finished.
Report a concern   January 3, 2018 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

I love the way my carpet is so free of dirt and soap when u clean
Report a concern   January 3, 2018 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Juan did a great job and worked really hard to get my carpets clean.
Report a concern   January 2, 2018 — Rated 3 out of 10 by N.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was expecting that the grout cleaner and it did not
Report a concern   January 2, 2018 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

cleaned the carpet thoroughly
Report a concern   January 2, 2018 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

I like the quick service. The complete service and the kind and competent service person.
Report a concern   January 2, 2018 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Quick service - He was in and out
Report a concern   January 2, 2018 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

First and foremost...NO CHEMICALS. With all my allergies Zerorez is my go to for tile and carpet cleaning. I have never had any issues after the cleaning. The people and technicians are friendly, efficient, helpful and knowledgeable.

Report a concern   December 31, 2017 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Excellent service
Report a concern   December 31, 2017 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time. Friendly service.

Report a concern   December 31, 2017 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Brett was very personable and professional and at the same time very thorough with the tile and grout cleaning
Report a concern   December 31, 2017 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

The technicians are always very friendly, clean, efficient, and willing to answer questions. I really appreciate the very professional service and plan to use again when needed.
Report a concern   December 31, 2017 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable service technicians - thorough, never in a huge hurry, always clean, professional, and speak English as a first language.
Report a concern   December 30, 2017 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Professional and thorough!
Report a concern   December 30, 2017 — Rated 10 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

Fast and easy service!
Report a concern   December 30, 2017 — Rated 10 out of 10 by V.L. Zerorez Los Angeles
What do you like about our products and services?

Great service and Technician was very courteous.
Report a concern   December 30, 2017 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Robert, the on site service rep, was very, very professional. He explained the process beforehand and LISTENED when I pointed out some particularly touch stains. And, he got them out! I would definitely recommend Zerorez.

Name removed
Report a concern   December 30, 2017 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

I had my carpets cleaned about a month ago and they looked fabulous---the best cleaning ever.
While Daniel was here he told me he could clean the tile for the same price per area as the carpet.
The grout in my tile had never been cleaned in 18 years---I thought it was a dark grout---
He cleaned a sample area and it looked amazing.
He came back last week and cleaned all the tiled areas and I never remember them looking this good.---=and the price is fabulous.
Also, Daniel was professional, courteous, on time and did an wonderful job.
I can't stop raving about him and Zerorez
Report a concern   December 30, 2017 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Awesome job on my filthy carpetsAre three shades lighter.Technician was courteous took extra care in moving things around,was friendly exceeded my need in carpet cleaning.
Will use this company and technician again.Could not ask for anything more.
Best carpet cleaning we have ever had.

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