Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2017 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Cleanest. Stone and carpet. Love Zerorez!! Techs are friendly and professional

Report a concern   March 9, 2017 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

My 13 year old carpet looks BRAND NEW!! Thank you Zerorez!

Report a concern   March 9, 2017 — Rated 10 out of 10 by G.R. Zerorez Los Angeles
What do you like about our products and services?

Technician extremely helpful. Carpet looks very nice. very efficient as well

Report a concern   March 9, 2017 — Rated 10 out of 10 by Richard Beck Zerorez Los Angeles
What do you like about our products and services?

Daniel has been our rep at numerous properties. He is always on time and professional. I will continue to use him and the company in the future

Report a concern   March 9, 2017 — Rated 0 out of 10 by R.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The serviceman was nice and efficient, on time and called ahead to let me know he was coming...this is no reflection on his service; but the carpets are still showing pet proteins from urine. I thought those would come up with your process. Maybe a steaming is more effective cleaning after all.
First name removed
Phone number removed

Report a concern   March 8, 2017 — Rated 9 out of 10 by Michelle Munz Zerorez Los Angeles
What do you like about our products and services?

Professional and did a great job.

Report a concern   March 8, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

The Zerorex representative who cleaned my white grouted tile was prompt, efficient and did an excellent job in getting it sparkling clean. I would highly recommend him to anyone needing the service.

Report a concern   March 8, 2017 — Rated 7 out of 10 by D.G. Zerorez Los Angeles
What could we do to improve?

Clean Entire carpet without a need for return visit.

Report a concern   March 8, 2017 — Rated 10 out of 10 by J.A.T. Zerorez Los Angeles
What do you like about our products and services?

Eco friendly...good service

Report a concern   March 8, 2017 — Rated 10 out of 10 by Rick Johnson Zerorez Los Angeles
What do you like about our products and services?

Very punctual and polite.
He knew what he was doing.

Report a concern   March 8, 2017 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Service is good, I think non-toxic products are used

Itisnot OK as below

Report a concern   March 8, 2017 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Rugs always look great when they finish.

Report a concern   March 8, 2017 — Rated 10 out of 10 by Kathy Thelin Zerorez Los Angeles
What do you like about our products and services?

no residue, dries faster, professional & helpful technicians. on time

Report a concern   March 8, 2017 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional.

Report a concern   March 8, 2017 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

The results!

Report a concern   March 8, 2017 — Rated 10 out of 10 by T.V.M. Zerorez Los Angeles
What do you like about our products and services?

clean, works well

Report a concern   March 8, 2017 — Rated 10 out of 10 by H.G. Zerorez Los Angeles
What do you like about our products and services?

Sal is always very professional and helpful. He does a thorough job and seems to go the extra mile. I like that the product used is non toxic and doesn't leave a residue yet the carpet/tile comes out looking practically brand new. I will definitely be calling again when we need our floors cleaned.

Report a concern   March 8, 2017 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

quality of product and friendly service

Report a concern   March 8, 2017 — Rated 10 out of 10 by H.M. Zerorez Los Angeles
What do you like about our products and services?

No residue. Carpet feels soft and clean. Why is the word Los Angeles attached to zerorez. We do not live in Los Angeles.

Report a concern   March 7, 2017 — Rated 10 out of 10 by Cindy Thorsen Zerorez Los Angeles
What do you like about our products and services?

I appreciate the non-toxic aspect of your product, the great service, excellent results (Rashad is the best!) and the contests are fun!

Report a concern   March 7, 2017 — Rated 9 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Job done well, good results.

Report a concern   March 7, 2017 — Rated 10 out of 10 by Kathleen Hedrick Zerorez Los Angeles
What do you like about our products and services?

Brett was very professional. Showed up on time, was thorough and efficient.

Report a concern   March 7, 2017 — Rated 9 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

I love the way my tile floor cleans up with Zerorez method. The grout looks like light tan again instead of dark grey. I also am pleased with the way May pale greenish chairs look after cleaning. I am amazed how they look once Zerorez works on them. Dispite our dog inhabiting them as a daytime bed and my husband sitting there off and on during BBQing meat, the get quite soiled. They almost new! I've had Xerorez here before. I will have them back again. I have referred them to a neighbor.When someone memntions getting their carpet or floor cleaned I will will urge them to try Zerorez. Thank you!

Report a concern   March 6, 2017 — Rated 10 out of 10 by J.R.V. Zerorez Los Angeles
What do you like about our products and services?

Everything, very satisfied with the quality , greay attitude and professionalism from the technician Brett Spence, we already talked to our family, thanks a million for the great work

Report a concern   March 6, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Best cleaning service I have found

Report a concern   March 6, 2017 — Rated 10 out of 10 by Lindsay Cicero Zerorez Los Angeles
What do you like about our products and services?

You guys get the job done! There's nothing you can't clean! Only carpet cleaning company I trust.

Report a concern   March 6, 2017 — Rated 10 out of 10 by John Lasater Zerorez Los Angeles
What do you like about our products and services?

Very professional. Levon did a fabulous job, carefully explaning what steps he woul use to remediate pet stains. I sincerely hope he gets a raise.

Thanks!!

Report a concern   March 6, 2017 — Rated 10 out of 10 by Keith Butler Zerorez Los Angeles
What do you like about our products and services?

My technician Dennis Smith was very knowledgeable, friendly, and got right to work. The finished job exceeded my expectations.

Report a concern   March 6, 2017 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Service and level of quality.

Report a concern   March 6, 2017 — Rated 1 out of 10 by B.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Be upfront about the price. $179 for three rooms but you added on additional fees. Not very honest advertising.


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