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based on 34875 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue on fibers. Friendly, competent, thoughtful, careful technician.
Clean, consistent, and great service.
The first time Zerorez cleaned our carpet we got the refillable 12 bottle of powder and we were told we would be able to get it refilled for no charge, which was true until last week. We have listed the house for sale and we wanted to treat the "game trail" pathway of travel from one room to another for appearance sake when brokers bring clients through, before having Z out for the final cleaning after we move out and no furniture etc. is in the house. I called last week and talked to a woman who said they could mail one out, then she found that a Zerorez tech would be in the area on Thursday and would stop by. Excellent. After the tech stopped by and filled the bottle, he said I would be receiving an invoice for ten dollars for the refill. What? Yes. The woman said nothing to me about that and what happened to the refill policy? If I wanted to charge for refills I would tell and do that for new customers, not existing customers who were told the bottle could be refilled if a tech were in the area.
Name removed
Carpets were so clean! Technician was quick and thorough. It was great to have the carpet protectant and deodorizer available.
The service man was extremely nice and seemed to really know/understand the product and the best way to clean my carpets. I appreciated him being clean and on time. He seemed to be truly concerned that he complete a satisfactory job for our home.
Your technicians are always pleasant & efficient.
Arrived on time, carpet looks great!
Rashad delivers exceptional quality and always gives his best.
You do not use soap
Prompt, fair price, great attitude, carpets look great!
Service from Jorge was amazing. We have used your services in the past I have always been extremely happy. Our carpets came out terrific again.
Eduardo is hard working, fair and the best technician Zerorez has provided for AGSE's services.
He was fantastic, knowledgeable, well mannered and my floors look great. Will definitely be calling him again.
although it is not cheap...the technicians are always professional and the carpet is always very clean. Thanks!
Robert Keith is a pro. He made all the difference in the world in our experience. From his friendly service to thorough prepping and cleaning - that's what makes us repeat customers.
The job your people do
Great service, very professional.
My carpet looks like new.
Highly recommended service.
Our appointment was for sometime between 8 and 10. The operator called at 8:15 and told us he was on his way. He arrived before 9 and set up quickly. The job was tough..we had a lot of bad spots but he got them clean, When he left the carpet looked great. Four days later the carpet still looks good, not spots came back! The carpet is soft and looks years newer. I'm a fan!\
Excellent service
we’ve utilized ZEROREZ carpet cleaning services for many years & are always completely satisfied with the results. Prompt & professional....you can rely on them to get the job done right.
Rashad, the tech was very knowledgeable about his business and did a superb job.
Polite technicians who do an excellent job. I love the "no soap" process. The carpets look almost new again.
GREAT JOB BY SAL! SEEMS TO BE THE STANDARD FOR ZEROREZ, THANKS D.
In the past I was never happy with the results of having my carpets cleaned. But I've been using Zerorez for a few years now and am very happy with them.
clean, on time, through
There is no other company out there that can get my carpets as clean as Zerorez. I will never use another carpet cleaner again. The stains come up and stay gone. The employees are always extremely professional and courteous as well. I'm always impressed.
Robert, your technician is wonderful. He listens to the problems and makes sure they are all taken care of before asking us to look over the carpet. I fully trust him doing our carpets! He is a 10!!!
It's reliable and effective.
The technician was on time and very professional. He explained the process and described what he would do to remove the spots. My carpet and furniture pieces look great.
Eduardo is a nice guy and worked very hard.and the carpets look good.