- Phone: (949) 387-2222
- Visit Website
based on 32860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job !!!done on time ,and very neat
As always a good professional service. I was happy with the results.
On time, quick, nice tech,
Showed up when you were supposed to. Extra fees were small. Work was done professionally and well.
Love how long the clean last! No sneaking up of soil a few month after cleaning.
We moved into a house in which the carpets had never been cleaned. They were exceedingly dirty. I told the tech I had tried getting out some of the stains and filth, to no avail. He assured me the ZeroRes system would get some of the stains out. Boy was he right!!! I still cannot get over how beautiful the carpet looks! Love love love this company!
I was so very happy with your representative. He did a very good job and was very personable. Thank you.
CleaN and no soap residue.Ourcarpets always look great!
I love your natural, chemical-free products which also are incredibly efficient. Also, your associate, Robert, was particularly excellent and professional!
Your carpet cleaning system doesn't use soap and leaves no residue to catch dirt. The carpet stays cleaner longer. Looks like new after it is cleaned. Dries quickly; usually in a few hours. Your employees are on time, efficient, and they do a great job!! Thank you very much!!!
The representative was knowledgeable about his product. Was able to tell me what to expect as far as drying time for both carpet and grout. Confirmed with me when he was done if I needed any assistance in getting the furniture back into place. However, I would suggest that your service people be a little more tuned into people's pets. I didn't realize the front door was open so my dog walked out the front door and down the street. I wasn't aware of it until a neighbor called to tell me the animal was loose. It turned out OK but since it was obvious an animal was in the house, once the front door was opened he could have let me know what the next step was so I could have secured my dog.
Our Service man was very punctual and courteous . He called in advance to inform us he was on his way as did the dispatcher. Very satisfied with the work and price.
How nice your man Rashad was, how hard working and professional. Did a beautiful job
You guys always do a great job. Your techs are polite, caring, work fast, and know what they are doing. Your pricing is fair.
The carpet is better looking, but does not look clean. Dark areas and outlines are all over the place. 24 hours later, the carpet is still wet. I pointed out after he was finished that the carpet seemed too wet--leaving my hand thoroughly wet. Alex said it was normal. I am not happy. Keith did a much better job last time. He was the reason I called you back for this clean-up. I think it needs more focused attention which I will be attempting with some canned carpet cleaner that claims to get out spots, though I wanted to avoid chemicals. I do not expect to be calling you for future cleaning.
The special was $199 for three rooms. I had my kitchen tile cleaned and one bedroom (pathway only) and no furniture was moved. Thought another floor should have been cleaned. Paid extra to have the kitchen floor sealed. Did not dry evenly. Had to water mop the floor and buff it with my buffing machine in order to get it to look decent.
The technician was early and very professional and did s great job.
No chemicals are used. Did a good job.
No use of chemicals. Courteous and friendly workers.
Love that products do the best job cleaning and do not leave a residue. Also drying is quick.
clean
Carpet stays clean. Great technician.
ROBERT WAS AMAZING. ON TIME, COURTEOUS, GOOD LISTENER, HARD WORKER. FABULOUS JOB.
Prompt service . Professional technicians . Great results . Environmentally friendly.
I have used you for many years. You and Marcel are the very best.
I have recommended you to several friends here in California and Arizona and they all are happy Customers too.
green
Knowable and friendly. Alex took his time.
I love the fact your company does not use chemicals and The ease in making an appointment. The gentleman who cleaned my carpets was excellent at his job and was very professional. Excellent customer service! Not only would I recommend Zerorez to my family and friends, I would never use anybody else but them.
I like the idea there is no harmful chemicals. The fact the carpet dries fast. The service was exceptional. The technician was great. He took time to listen and did a great job.
Service is fabulous. On time and great job!