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based on 35043 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looks so clean and smells fresh. It is great that the technician calls ahead so you know what time he will be there.
Brian was efficient and careful in cleaning my sofa and chairs. I appreciated the attention he gave to doing a great job.
I was very happy with the technician who cleaned our carpet, Matt, he was professional, knowledgeable, efficient, and polite. Plus my carpet looks fresh and clean.
Livingston and Daniel did a great job.
Great work at a great price, very professional!!
Technician did a great job on cleaning grout in bathroom and shower.
Easy to work with. Did an excellent job. Very good
Not leaving residue behind
Not wet and doesn't smell
No chemicals! Carpets stay much cleaner than traditional rug shampoo versions.
Robert did an amazing job!
I like the ease of making an appointment and the professionalism of the staff.
Robert Keith did my rugs. This is the second time that he has done my rugs and He is one of the best technician that you have. He has does an excellent job both times. I try to ask for him when I need to get the carpets clean and sometimes I can't get him cause he is training someone and I get really disappointed. This technician is the best.
I cannot reach by phone!! Even at reasonable hours like 10 am and 3 pm I get your music re or ding and telling me I am next in line and after waiting many many. Inutes I still am being told the same thing!! This is ridiculous business practice !
Great job
Use equipment that does not leave deep track marks on carpet that are difficult to get rid of with repeated vacuuming.
My carpets always turn out amazing!!
The technicians are courteous, commicative and always due an excellent job. I love the granuals for spots, laundry, and for mopping the floors.
No heavy chemical smells.
Robert is great but this time the section at my front door didn't get clean.
Daniel was very professional and thorough in his work and explaining the process to us.
Excellent product, excellent service and always on time. Have used company for almost 10 years, in two states. Refer everyone to Zerorez!!!
That there aren’t any harsh chemicals. Also, the technicians are very courteous and professional
My sofa and loveseat were so dirty and they look brand new now and there is no "chemical smell in the house.
Robert was so thorough and detailed doing the cleaning
Technician was very polite and very thorough.
The technicians are well trained and work efficiently with good procedures and products.
Very professional and great work!
Carpet cleaned and stains we're removed. At no extra charge !!
My carpets and sofa were beautifully cleaned with minimal odor and the solution dries within a short period of time. Daniel took precautions to protect items not being cleaned, such as the wood floors. He was prompt for the appointment and a finished within a reasonable time. He is also very polite and courteous. Name removed
The product and service work and to have Brett familiar with our unit from prior visits makes a difference. To have a tech with the company for almost 10 Years matters to the customer.
Your techs are very respectful of my home (for example covering their shoes when entering) and try hard to do a good and thorough job. They do an amazing job of cleaning tile grout and carpets/area rugs.