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based on 34837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service and knowledgeable staff with the main benefit being that the carpets are cleaned without chemicals or soap which often attract dirt back to the carpet.
The young man did an excellent job, and was professional and courteous. The price is quite reasonable. Thank you!
Outstanding Prep - Outstanding Tech = An outstanding job!
Quick service and very professional.We have used Zerorez for the last 8 years.{LA and Sacramento} Diego is the best. He gets a solid 10.
it cleaned better than i expected on even the most stained areas.
Very impressive cleaning; a very effective system...
On time, fast, and courteous technician. Carpet looks great and it's green. Dried fast too.
Robert was very knowledgeable and went the extra mile to satisfy us. He even cleaned a couple of spots that were not part of the program.
For both of the recent jobs the teams were terrific. They solved the problem, and then some. Your process is really exceptional.
Thorough cleaning, natural and non-toxic, looks fresh and wonderful :)
thank you, thank you
Your technicians were on time,courteous, and professional. They explained the process, and answered all my questions. This is the fourth time we have used Zerorez, and I have recommended them to family and friends.
Perfect
The stains are already back, I expected better results for the price paid; the techs were professional and polite although a little too pushy on the "extras" available.
No residue, carpet is softer, you brought life back to 10 year old carpeting and we now don't need to replace it. Safe for our cat too!
My carpet is off white and is 13 years old. It looks awesome after the cleaning.
Amazing results, color brightened. My husband and I were very pleased with the results. Also we were pleased with your employee Ricky Sara as he was very nice and did a fantastic job. Would definitely recommend your service to Family and Friends. Thank you
Not only am I always satisfied with they way my carpets and rugs come out, the associates are always on time, always so professional and accomidating. They always put things back where they were if they needed move them to clean, and they always make sure to clean up befoere they leave. I will never use any other carpet cleaning service now that I have used Zerorez.
since there is no residue, the carpets stay clean longer
I don't understand this question
My carpets have never been so clean! I like the fact that no detergents or surfactants were used in the process. My plan is to use your company from now on.
All your employees were extremely helpful and friendly. The carpet looks great!!!
Removed all the dog debri
AMAZING AMAZING how your miracle water cleaned my dirty carpet. My carpet is a light silver gray color. It looks so brand new and pretty again, I don't want to walk on it. My parents need their carpet cleaned. I will definitely have Zerorez clean their carpet and only by Ricky. His professionalism and knowledge is impecable. Thank you Zerorez!! I am a 100% satisfied customer.
I am not a "Green" freak that being said I hate having sudsy chemicals in my carpets. I love the fact that there is zerorez. Besides Bill Handle said I had to use you.
We are very happy with our carpets.
It is like our carpet was new again. Clean, not sticky, the pile is up and feels very much like it was when we first purchased it. The color is so greatly improved also. This is the second time we have used Zerorez and we love the results.
The Appointment was set up for 11a.m. and he arrived at about 1:20. Of course I didn't get all the things done that I had planned for that day.
charge less. You are by far the most expensive carpet cleaning company in the IE.
You are the best, without fail. Love your service. I wouldn't use anyone else.
It is clean and simple. The service man was efficient and pleasant.
I assume from your question that you mean "services" instead of "surfaces" in the question, "What do you like about our carpet and living surfaces?" (Proofread your questions)
What I like is your congenial and knowledgable cleaners that do what they can to make sure that there is a clean carpet at a fair price.
One of the most important benefits to me is that the cleaning done is deeper and certainly longer lasting than the cleanings I've had done in the past with other technologies.