Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34644 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 9, 2012 — Rated 3 out of 10 by P.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains are already back, I expected better results for the price paid; the techs were professional and polite although a little too pushy on the "extras" available.

Report a concern   February 7, 2012 — Rated 10 out of 10 by L.Y. Zerorez Los Angeles
What do you like about our products and services?

No residue, carpet is softer, you brought life back to 10 year old carpeting and we now don't need to replace it. Safe for our cat too!

Report a concern   February 7, 2012 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

My carpet is off white and is 13 years old. It looks awesome after the cleaning.

Report a concern   February 6, 2012 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Amazing results, color brightened. My husband and I were very pleased with the results. Also we were pleased with your employee Ricky Sara as he was very nice and did a fantastic job. Would definitely recommend your service to Family and Friends. Thank you

Report a concern   February 6, 2012 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Not only am I always satisfied with they way my carpets and rugs come out, the associates are always on time, always so professional and accomidating. They always put things back where they were if they needed move them to clean, and they always make sure to clean up befoere they leave. I will never use any other carpet cleaning service now that I have used Zerorez.

Report a concern   February 6, 2012 — Rated 10 out of 10 by H.P. Zerorez Los Angeles
What do you like about our products and services?

since there is no residue, the carpets stay clean longer

Report a concern   February 6, 2012 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

I don't understand this question

Report a concern   February 6, 2012 — Rated 10 out of 10 by A.I. Zerorez Los Angeles
What do you like about our products and services?

My carpets have never been so clean! I like the fact that no detergents or surfactants were used in the process. My plan is to use your company from now on.

Report a concern   February 6, 2012 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

All your employees were extremely helpful and friendly. The carpet looks great!!!

Report a concern   February 6, 2012 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Removed all the dog debri

Report a concern   February 5, 2012 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

AMAZING AMAZING how your miracle water cleaned my dirty carpet. My carpet is a light silver gray color. It looks so brand new and pretty again, I don't want to walk on it. My parents need their carpet cleaned. I will definitely have Zerorez clean their carpet and only by Ricky. His professionalism and knowledge is impecable. Thank you Zerorez!! I am a 100% satisfied customer.

Report a concern   February 4, 2012 — Rated 10 out of 10 by Y.W. Zerorez Los Angeles
What do you like about our products and services?

I am not a "Green" freak that being said I hate having sudsy chemicals in my carpets. I love the fact that there is zerorez. Besides Bill Handle said I had to use you.
We are very happy with our carpets.

Report a concern   February 3, 2012 — Rated 10 out of 10 by M.L.C. Zerorez Los Angeles
What do you like about our products and services?

It is like our carpet was new again. Clean, not sticky, the pile is up and feels very much like it was when we first purchased it. The color is so greatly improved also. This is the second time we have used Zerorez and we love the results.

Report a concern   February 3, 2012 — Rated 6 out of 10 by L.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The Appointment was set up for 11a.m. and he arrived at about 1:20. Of course I didn't get all the things done that I had planned for that day.

Report a concern   February 3, 2012 — Rated 7 out of 10 by K.S. Zerorez Los Angeles
What could we do to improve?

charge less. You are by far the most expensive carpet cleaning company in the IE.

Report a concern   February 3, 2012 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

You are the best, without fail. Love your service. I wouldn't use anyone else.

Report a concern   January 27, 2012 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

It is clean and simple. The service man was efficient and pleasant.

Report a concern   January 21, 2012 — Rated 8 out of 10 by D.M.D. Zerorez Los Angeles
What could we do to improve?

I won't be able to really evaluate the cleaning until after several months. The appeal of Zerorez was the claim that zero residue would lead to less dirt being "attracted" to the carpet. We'll have to wait a few months to see how it goes.

Report a concern   January 18, 2012 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

I am VREY sensitive to chemical smells and had not cleaned my carpet for a long time due to becoming sick when I did. A friend invited me to her house during a Zerorez carpet cleaning and there was no offending smell (and the carpet was really clean too!). My carpets now look great! I've already set up an appointment for next year.

Report a concern   January 17, 2012 — Rated 9 out of 10 by H.B.C. Zerorez Los Angeles
What do you like about our products and services?

Livingston is very professional and does a great job cleaning our carpets. He is always prompt and curteous.

Report a concern   January 17, 2012 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Ecological and did a great job cleaning.

Report a concern   January 17, 2012 — Rated 10 out of 10 by N.A. Zerorez Los Angeles
What do you like about our products and services?

Rugs stay cleaner longer
There is not a chemical smell.
Professional service

Report a concern   January 17, 2012 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent people, efficient work, no smell and no residue!

Report a concern   January 17, 2012 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning ever! My carpet looks like new!

Report a concern   January 17, 2012 — Rated 9 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Good results

Report a concern   January 17, 2012 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

Your representatives are knowledgeable and work very hard while on site.

Report a concern   January 17, 2012 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

what's not to like? everything went smooth. the technician was pro and very friendly. my carpets never looked better

Report a concern   January 17, 2012 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

We have had our carpets cleaned by others in the past but they never turned out as nice as they look now with Zerorez. And the gentleman who came out could not have been more helpful, professional and friendly.

Report a concern   January 17, 2012 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

Love the smell of the product used to clean my carpets. The service man was really nice and answered my questions and did a great job cleaning. The carpet looked really good when he was done. He was very careful with my walls and the hoses he used to make sure they didn't mark up the wood on my stairs. I would definitely use your company again and I referred him to my neighbor who has an upcoming appointment with you.

Report a concern   January 17, 2012 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

The technician took a lot of time to spot the dog spots and other spots from coffee and wine that had been spilled. The carpet is almost 30 yrs old and looks almost like new. Just a couple of spots have resurfaced.


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