- Phone: (949) 387-2222
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based on 34642 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, fresh carpet after cleaning
It really works! Spots do not come back and carpets stay clean longer. Also like that technicians are always on time and take care protect floors, baseboard and belongings. They present a very positive image for the company.
No harsh chemicals or smells.
I like the fact that you clean without chemicals with excellent results.
They are Clean and Fresh. Livingston did a great job. He was thorough
No soap residue is left. and the carpet is left feeling very clean and fluffy.
We have used your service many times and couldn't be more pleased with the way the carpets come out. Our 16 year old carpet looks new every time we have it cleaned. Robert was very professional. I was, however, disappointed in a couple of areas. We had an appointment window of 2-4PM Shortly after 4PM I attempted to reach the office but because our appointment was on Presidents day I could not reach anyone. Robert called at 4:30 to let us know he would be late. He arrived at 5:30 which was too late for us to do all the work we wanted done on this appointment. Also, the truck leaked a good amount of oil on our concrete drive which I am still trying to remove.
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Phone number removed
I love your company, I have never had such great service from any other carpet company, I trust all of you staff I really would not have a problem leaving my home for them to do there work. That is alot to say for a company, Dennis was great, I have and always will recommend you to everyone I know...Thank you so much for your service.
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prices are TO HIGH for us older seniors on a fixed income...I would reccomend your company because they were quick and through and courteous...but my friends cannot afford your service...
Quick dry and stays cleaner longer
Just looks so clean and I know without the soap it is!
How clean & non toxic it is. Service tech, Diego, got spot out, was very thorough, very polite, very careful of floors, furniture, etc.
Technician was friendly and efficient. I have used Zerorez several time now to clean my carpet and it always comes out looking great. I believe that it stays cleaner longer than with the other services I have used. Zerorez will always be my first choice to clean the carpet in my home.
Love the way my carpet is soooo clean !!
He was very good in caring about my carpet.
Perfect cleaning, every time. Love the people in the office, love the technicians that come to the house! Professional and so considerate!!
Very clean, no residue
Don't understand the question.......
No residue, no harmful products used, no odors. The young man who cleaned our carpet was professional, polite and thorough.
this question doesn't make sense to me. Do you mean "services" instead of "surfaces"?
I love the very clean way they are left, and the fact they don't feel like chemicals are left behind.
The carpets are always so fluffy after the cleaning and the cleaning really lasts.....Tom the Technician you sent was great too....he did a great job.....I have always recommended Zerorez to my friends and family.....thanks for a great job again.....Name removed
It was excellent cleaning and the men doing the work were extrememly polite and did it all with extreme care. They even used a wall protecter for the cords going around the corners.
I am so pleased with the work, I would recommend them to anyone needed clean carpets!
Green, fast and I didn't have to do it!
No chemicals, therfore, no residue. I hope that is so. I will see in about six months.
carpet and living surfaces? what's that? What I did like was the politeness and professional service that Brett (sp) provided. your e-mail follow-up was very good too. Am very satisfied, again. Name removed
No residue and no starnge odors.
The technician was excellent. The customer service telephone info needs improving. When I first called for an appt they gave me a four hour window of 12 noon to 4pm which is fine. Two days prior to the service when they called to confirm someone said they should be there right around noon. They did not show up until 2. They should not quote a time unless there is no room for error.
I have small grandchildren and a dog with allergies so like the fact that you use nothing but water. One of the rooms had some dog accidents and was pretty dirty but Livingston worked on it until the light beige carpet looked light beige again. It was well worth the extra "pet accident" fee. I thought I would have to replace the carpet. My daughter has booked an appointment with Livingston for next month since he did such a great job at Grandma's house. Thank you Livingston and Zerorez!
Carpets look like new!
Prompt, thorough and professional service. Very pleasant experience.