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based on 34839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets were well cleaned. Chris, the service tech was knowledgable , personable and efficient.
professional, on time and very good in communicating time of arrival.
I love the fact that my carpet looks like new after Zerorez cleans it.
Easy to deal with; good quality work.
Efficient, professional, reasonably priced. Like the use of alkaline water rather than steam.
We have what is now a 19 year old carpet that, thanks to Zerorez over the years, still looks quite presentable.
The price I was quoted over the ph was not what I ended up paying. I was really specific at trying to describe the size of the areas. I was informed that zero res is not stingy with respect to "exact"square footage. It turns out you are. You should either come out and measure before making promises.
The quality of work always exceeds our expectations. We have been a customer for over 10 years.
Great environmental positioning, yet equally professional! Well done.
They do a good job.
simple no chemicals & really works
Cleans so well, no soap left behind to leave the carpet stiff. Your technician I had clean the carpets was an expert and very thorough and made sure I was happy when he was done. I was very happy!!
Technicians are polite and hard working. Carpet looks great for it's age!
I like Robert the technician that came out. He was fantastic and will utilize him again
Courteous technicians - Brett was very friendly and hard working
The job he did was complete.
Results are outstanding without using harsh chemicals or soaps that leave residue to attract more dirt. Capable technicians, on-time for appointments, easy to get phone estimate and actual charges matched estimate exactly. Floors are clean and house actually smells clean and fresh.
First name removed
(OK to use my first name and comments. No last name or other identifying info.)
Everything is done thoroughly and with care. My carpet looks like new again!
No chemicals:)
No soap, very effective cleaning, job done well.
No chemicals or soap. Very clean carpets. Thank you
The carpet seems to stay cleaner looking for a longer time. Robert was able to get a red wine stain completely out.
Quality of service, professional and friendly technicians.
Marcel was so friendly and nice. He was quick and efficient. I cannot believe how clean my carpets are now. I am really impressed with your service and will recommend it to friends.
I like that you do not use sticky soap or hazardous chemicals
Always happy with results and associates are very professional.
Your techs are always on time and very courteous.
Confirmation of appointments and neat work.
I like that is is non toxic. But I missed the fresh scent usually left behind for a few days.
I did not like that when the tech showed up I was charged an extra fee for my hall way and my vanity in my master bedroom. I had not paid extra for this before. My entire home is 800sf it took 45 min to complete my carpet areas. This really should have been explained when I set up the appointment. The Tech was more than accomidating and workded with me and I DO NOT hold him responsible for the mis comunication.
We were amazed at the difference in our carpet. We have had carpets cleaned many times and this was the 1st time that I felt it was completely clean and like new.

Great service great value great results!