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based on 34660 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was excellent. I like that the cleaning product used is so safe and does not hurt the carpet
I like the formula of the product.
The service tech was efficient and pleasant.
I have complete trust in Gabriel and the work he does.
On time, work done thoroughly, explained well, nice personnel
zerorez is extremely customer vocused and always the same high quality. I always put on my calender to have zerorez come out every 88 months
knowledgeable staff
professional manner
courteous/polite
awsome results
Good job...hopefully longer lasting than other methods and products
Great job! Tile looks like new.
Professional staff, ease of appointment scheduling, coominication and high quality cleaning process.
The job was very well done. Very, very satisfied!!
Always on time and efficient. The carpeting comes out nice and clean and not too wet. I've used your company for many yeara.
Technician was more than 2 hrs late. Because of this he made an adjustment on the price. The job he did, came out very nice. Name removed
everything came out great.
All of the techs are friendly, conscientious and courteous. The process used is the best at cleaning tough spots and regular wear and tear. When we first called I was ready to have the carpets replaced because I thought they were a lost cause. Three years later I'm glad I didn't waste the money.
Refund my money! Excessive cost for a small area. The primary reason for hiring you was not resolved. In fact, the stain was highlighted, and we are forced to consider recarpeting. $$$$. The carpet cleaner was affable, however.
He did a very good job!
Recommended by carpet manufacturer, no residue, professional service.
Larry was very timely, polite and quick to do a great job.
The way the carpets turn out. Better than new.
My carpets are always beautifully clean the first time. The technicians are always friendly,well-mannered and careful with my house and belongings. There aren't any harsh chemicals used.
all products and services are excellent! I have never been dissatisfied with either
Outstanding results! Carpet feels very clean, spots are gone and they don't reappear. Thought I had to replace my carpets -- very pleased. Outstanding service technician -- Robert Keith.
There were some stains on the carpet, from before we began living in the apartment, that did not come out. I know that there will inevitably some stains that cannot come out, but really - all the stains are still there other than areas that were just dirt (like near the door). So while the carpet does look and feel really clean as far as the just everyday dirt that gets in there, there was no/little improvement in the stains per se.
Robert Keith was amazing. He was courteous and professional but also tenacious and determined to remove very stain.
Technician Gil was most efficient, personable and did a wonder job cleaning. Best experience I've ever had with a carpet cleaner.
I like that there are no harsh chemicals and that it really does an excellent cleaning job.
Zerorez always does a good job, the technician(s) are always friendly and polite.
George was very professional and Curtious. He did not mind any questions I asked. We had our couch cleaned and he did an excellent job. I would highly recommend their services if you want to have your carpet or couch cleaned. George even provided us a quote to have our tile cleaned at a later time.
What I like about your product and services is the assurance that I will consistently receive a good quality service from your staff. We always request Livingston because he is the best...always pleasant and does a great cleaning on my carpet, upholstery, and tile. Our family tries to be environmentally conscious whenever possible and your method of cleaning using water as the cleaning agent certainly meets our needs. Thank you, Debora Harper

The process left the carpet really clean. The process didn't take that long. After the carpet dried the carpet didn't feel crunchy from residue.