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based on 35219 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When we purchased our new home, the carpet was fairly new and without much wear, however there were many, many issues with pet stains. I had some serious concerns, but wanted to save the carpet if I could. Zero Rez treated the carpet with and enzyme first, then sanitized the carpet at an extremely high temperature. When we moved in, I could NOT believe how good the carpet looked!! It was like brand new! We also had the travertine floors cleaned. This was also amazing! When we first bought the house, the stone was grey, but when Zero Rez finished it was a creamy beautiful color. Flooring I thought I wanted to rip up, is now one of the highlights of my new home. Thanks for an amazing transformation! I have recommend this company to everyone I know and will continue to do so!
--Julia Manning
The piece of furniture we had cleaned was not cleaned completely. Clean it again at no charge the next we use your services
Reached out to client
The technician is polite and professional. My carpet is old but looks like new after the cleaning and it stays that way much longer than when it was cleaned using a detergent.
Dries quickly!
All aspects of the service were well done from the initial call to the cleaning process. Chris did a very good job and we will ask for him in the future.
Chris was very thorough and spent time explaining the process and making sure I was satisfied with the carpet cleaning. He seems very dedicated. We are very pleased with the quality of work and professionalism of Chris
You are always on time and go out of your way to do a great job!
The service man George was very professional and took his time to do the best job he could.My carpets are 16 years old and need to be replaced soon as the walkways are getting stained.We also have a few stains that did not come up. Over all, the service was good.The service was done on Tuesday and the carpets took a few days to dry. I liked the fact that soap was not used with the service.
It works!
Quick and it worked
My carpets are beautiful consider their condition after traing a difficult puppy!
they work
Gil was very polite and courteous.
VERY PROFESSIONAL REPRESENTATIVE
CARPET WAS THOROUGHLY CLEAN WHEN HE LEFT
I WILL USE YOU AGAIN
I did not particularly like the service I received on the phone. In fact, I found one of the people I talked to quite rude. I almost did not keep the appointment. My technician, David, was exceptionally good however. He was polite articulate and highly knowledgable. You are very lucky to have him as an employee.
Clean, Safe.
On time, knowledgeable, quick and clean!
so far carpets are clean, they look new again. This is the first time we have had them professionally done (my husband usually does it with our home machine). The Tech was very nice and respectful in our home.
No harsh chemicals
How clean you left my carpets - super job! And you make no promises...just good customer service ---thanks David!
So fast and clean and REALLY works.
Friendly and phoned to let me know their arrival time.
Also thorough job.
Very friendly and professional
Fast, amazing results!
Prompt an courteous employees, no residue left in carpet.
Flexibility, fast job, removing toughest spots. The guys were very helpful! but I will move furniture before they come next time..
Thank you!
The carpet and tile look great. my carpet is old and shows stains fast zero rez makes it look almost new. The tile floor grout looks amazing. Livingston is very professional and friendly, takes the time to answer any questions i have. I have referred him to my father, sister and sister in law.
The customer service of our cleaning was great. The carpet seems to be hard not plush. We were told also that after a few days we would see a white powder that we could use the vacuum, no powder came up. Also I still have two spots I can see. We were told that the carpet would dry by that evening and it took the weekend to dry.
Set up a re-cleaning to resolve this issue.
dennis the service caller was on time efficient explained all processes the carptet looks great stains removed and i appreciated the honesty thank please do not use my name on anything i did like you on facebook thank you
My carpet looks amazing! Your company did a fabulous job with the cleaning. They were very professional. I also love that your company did not use any chemicals. My daughter is allergic to so many things that I felt reassured that your company could help me clean my carpets without any health problems for my daughter!
Thank You,
The Van Heerde Family