based on 40024 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that there is no soap residue after they are finished. Very timely and respectful technicians.
The final results on my carpet and the courtesy of your people.
Carpet was cleaner than expected and no odor
Did a great job!
We have used Zerorez for many years, the technician is always professional and all the products work as advertised.
First, the tech took the time to listen to my concerns and answered every question about the expected results based on the long time stains. Second, the time he spent was well worth the money. If I had to rent a carpet machine and the cleaning solutions I would have spent at least half of the cost and still had to do all the work.
Time saver, money savings, a much better job than I could have done myself.
One regret...Not calling Zerorez sooner.
Carlos was great
Carpet is clean and the pet spots came out too
Your service representative are very courteous and aimed to do a good. My carpet looks great, no smell after cleaning. I will used your service again..
your cleaning man VICTOR WAS VERY GOOD AND PROFESSIONAL; COURTEOUS AND HELPFUL
CHUCK VECCHI
Very knowledgeable and hard working representative! Everything came out better than expected! Thanks!
Had carpets cleaned 12/2016 very pleased a 10.Had cleaned 4/11/17 stains still visible.
On-time and professional
Zach was awesome. He did a great job with my carpets. Thanks so much!
Deep cleaning with pre spotting with cat issues. Carpet like new. Thanks to Jacob for his good job! We are pleased with results.
No risadue clean and fresh very efficient
Great Job. Didn't leave carpet drenched. Service man was excellent. Definitely would recommend.
Jacob was wonderful He was very professional but extremely kind and helpful.
The tech was very polite and explained what he was doing and where there was a potential problem he explained what he could attempt to do to fix the issue.
The carpet was cleaned very well. And the gentleman who came to clean the carpets was very professional and friendly.
Your rep was great. Very professional and explained everything
David, the technician, was very knowledgeable and didn't push our questions or concerns aside. He took the time to explain what he was doing and why certain stains would not come up. He was efficient, hard working and did a great job. We're hoping the spots do not return as they have with other cleaners, which we were told was caused by detergents. We'll see after a few weeks, but overall, we were very pleased with the technician, the customer service and overall job.
The price for stairs is high! $60 for 20 steps...
They clean very well and stay clean a lot longer than other products.
Tech Dude was funny and informative. Satisfied with the end results after the carpet dried.
staff is very courteous and willing to do what it takes to ensure satisfaction
Quick and friendly
Jacob explained every little detail of the process and even encouraged me to watch him work so I could see the differences that Zerorez was making on my carpet. He also explained and offered other services for the future which I definitely hope to be able to use.
Personnel are very knowledgable and helpful
Timeliness. You said between 1-4pm and arrived @ 3:55pm. Then there were a couple soaking wet spots.
Quick, efficient and good