based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
GREAT CLEANING PROCESS DRIES QUICKLY ALONG WITH COURTEOUS EFFICIENT AND KNOWLEDGEABLE TECHNICIANS (BRENT)
Our technician paid so much attention to details, I was very impressed. My carpet looks so good.
The carpet cleaning person did an excellentl job and brought our new white carpeting back to life. He was very knowledgeable, cooperative and performed at the highest level.
Josh did a great job and removed the carpet stains. Your products work very well. Josh has superb customer service and a true gentleman. Thank you.
I didn't like having a 3 hour window of 1-4 & have them show up at 4:15 & then try to up sell me.
Chemical free products and employees are first rate!
Good service and value. Like the way the carpets feel after cleaning.
Zerorez is always timely, extremely professional, and honest. My carpets are always so clean after the job is complete!! I cannot imagine using a different company!
We've had dirtier carpets cleaned by other carpet cleaners that did a better job.I was suspect when the carpet tech said the high traffic areas probably won't look much better.
Professional employees, great results.
THEY WERE FRESH AND CLEAN AS VICTOR DID THE WORK. VICTOR IS AN ASSET TO YOUR COMPANY HE HAS A GREAT PERSONALITY AND IS A GOOD WORKER. VICTOR EXPLAINED WHAT HE WAS GOING TO DO AND WE WERE AMAZED BY HOW CLEAN OUR FLOORS CAME OUT AFTER HE WAS DONE. I TOOK BEFORE AND AFTER PICTURES AND WAHT A BIG DIFFERENCE.VICTOR RATES A 15 BY US NOT A 10. ADOLPH AND Name removed
I would like to recommend that your hoses be protected so that it does not dirty the walls and door frames as it stretches from room to room. There was a bit of cleanup required to our walls/door frames from the dirty hoses.
Thanks
Very thorough and pleasant. It turned out great!
I put my gas fireplace on in the living room because the worker told me that it was okay,the area neat it dried crunchy,the rest dried fine that was not near it. The technician was awesome by the way!
I like the no soap ! And it still appears clean !
How efficient and fast
The process took5
Your workers are very courteous and I like the idea of no chemicals. Also your people
have gotten out spots that I have paid for removal to no avail.
Zach was a miracle worker. Got out a stain neither of us thought would ever come out.
I was told the special was $89.00 for 3 rooms and $35.00 a room for pet treatment. I had one living room and a area rug at the front door. He came up with a bill for $167.00! The carpet cleaners in Vegas are the worst I have ever experienced for giving you a price and then getting there and inflating it. I am from Virginia and when they tell you a price, that is what it is unless you add more square footage. The cleaning was OK, but the price stinks!
Our carpet looks like brand new!!! I cannot believe how clean it is! Our tile and grout are nice and clean like it was brand new. Our carpet was dry in 2 hours.
Clean carpets, friendly and knowledgeable staff
The young gentleman who came to clean the carpet was very professional and very knowledgeable.
He is a great asset to your company!
The way the carpet feels after it is cleaned. The professionalism of the technicians.
Great carpet cleaning!
The work was fantastic, but I didn't like that the technician tried upselling services immediately upon arriving. We had nasty carpets-which turned out great-but we wanted to see how much could come up before we did a deep clean.
Very clean and fresh, technician was very professional and did a great job.
the professional and friendly rep and the quality of the product
The customer service was fantastic, there are no chemicals involved, the service was quick, the gentleman Andrew who performed the service was incredibly nice, and we are still very satisfied with how it looks and it's been a week since!
The appointment process was very easy. The cleaning process was quick, thorough, and professional. No sticky residue left behind, just soft, clean carpet. Would definitely recommend zerorez to anyone!
Carpet had several stains and spots that I thought couldn't be removed. The Cleaning process eliminated most of the hardest stains. Thanks...First name removed