based on 39684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We liked the fact that Zerorez does not use soaps in their cleaning product that can leave sticky residue on the finished carpeting, chairs, etc.
Kenny did a fantastic job he was extremely professional and was a pleasure to have him service our house sorry for late reply again very satisfied with Kenny and Zerorez First name removed and Melanie Last name removed
No harsh chemicals, helpful and friendly staff, professional, appointment fairly quickly
I was very impressed with Eddie's professionalism and respect of our furnishings and wall corners. He did a very thorough job. I will ask to have him again as our serviceman. No residue. No strong chemical odor. Great product. The carpet turned out beautiful, BUT I do have one problem that needs to be addressed...and I don't think it's due to Eddie. As the carpet dried, there were some small dark spots left that weren't there before. They are dark brown and stiff/hard to the touch. Could you please contact me by phone and let me know what the issue is and what to do? Maybe someone can come out to check them out? Please. Thank you so much. Please call Phone number removed.
Awesome job and my whole house is clean!
Did the job right
Above and beyond great customer service. You can tell the technician is passionate about their work.
The service man was super great, did a wonderful job! I like your company the best of anyone I have ever had. I've had your service often and I recommend your service to many many people.
The only thing I do not appreciate is when I pay the same amount every time I use your service,
the service man goes through the same speel trying to charge more, when I have already told you on the phone what I pay. Thank you i appreciate your great cleaning . Name removed
cOurtious, friendly service was also very efficient
Drying time very quick. Very professional. Pleasant representative.
My daughter was at my house overseeing my carpets being cleaned while I was at work, and was a little worried that I wasn't able to see if the carpet cleaner was doing a good job. When I got home I was pleasantly surprised and extremely satisfied with how my carpets turned out, being 10 years old. My carpet looks new again! Thank you Zerorez for being good at what you do.
You shouldn't charge fuel surcharge. That is your business expense and should not be passed on to the customers. It's ridiculous.
Price was way too high for the same thing I could get for $49
The price is a little expensive
it dries quickly and there are no harsh chemicals
Victor was outstanding. The carpet looks very, very good without the smell of cleaning solutions. I would recommend Victor for future carpet cleaning needs.
I really appreciate how prepared and personable your technicians are! I had Victor clean my carpets yesterday! I felt he went above and beyond what was required of him to help me understand the product and services of your company. I hope to be able to get him to clean my carpets in the future.
You do fine. Good job!!
Friendly & knowledgeable employees
Great customer service. Great quality, great results. Timely and professional service. Good rates - although I would suggest discounts for repeat customers. :)
no chemicals, and my guys did a great job.
Friendly and courteous staff. Great product and no crunchy carpet when dry. I was one of the first customers and that was many years ago. Still as good as they were back then! Will definately use zerorez next time and the time after that! Best in Las Vegas!
Everything was great.
I liked the extra scrub brush in the traffic patterns. My carpet turned out great and the products smelled clean and fresh
Stretch out my carpet, still stains, and you lifted and ripped out seams
Dry's fast and no odors.
Your technicians were very thorough and answered all of our questions. They worked quickly and did a great job. I had a good experience and will recommend Zerorez to my neighbors.
Efficient, friendly, prompt.
I love that they are eco-friendly and do not use harmful chemicals.
Very efficient. ..