based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The stain in the middle bedroom. Wished it had come out better
clean and smells great!
My rugs still smell like urine
Your products really clean well--even bad stains. The carpet looks fresh and clean for a long time after cleaning.
The carpets have looked better. We have been cleaning them ourselves.
Your product worked as advertised. The service man, Zack, was very courteous and knowledgeable. I would definitely recommend ZEROREZ to friends for their carpet cleaning needs.
Personal
Our tech was super nice and professional and our carpets look so much better. He did a fabulous job!!
Everybody was courteous and friendly. You did exactly what you said you were going to do. And the stains have not reappeared after 2 days, like most other companies
very punctual, polite and diligent in his duties.
work was done thoroughly, quickly and quietly
I have used your company 3 times and each technician has been very professional and thorough. I especially like that there is no chemical smell and the carpet doesn't feel crunchy.
I think the carpet could look cleaner. I feel it looks pretty much the same as it did before the cleaning
All were excellent.
Our technician Rob was very nice, and informative during his visit. He did a great job!
The technician was very friendly and knowledgeable. He really took the time to answer all my questions and explain what sets Zerorez apart from their competition!
Technician was very professional, but also friendly. He gave great advice on carpet care. I had thought about calling another company, but after the excellent service from Jacob, I am glad i did not.
Carpets were still wet in the evening and they were done at 10am.
The young man that showed up was very polite and thorough.
Josh did a fantastic job. I can and did already recommend Zerorez to an associate.
We will definitely call you again for any future needs that we have.
Excellent job by David G.
Carpet is now clean again.
NO soap, workers are on time and are very professional.
The techs are on time (actually a bit early) came in with all of the protector shield for my furniture and the walls. Did a great job...in short time. Thank you so much :)
Great job and on time. This is our THIRD time we have used them
I love Zerorez! They do a fantastic job!, My carpets are very old and worn, they always make them look great.
Rob contacted us in advance of letting us know he would be at our residence within 20 minutes, which he was. He was very professional and did not waste any time completing his job assignment.
The man was very professional! Done a very nice job and well oganized.
we are satisfied with the outcome
All the employees I dealt with were a pleasure to work with..............and my carpet looks great !
Very efficient. ..
We liked the fact that Zerorez does not use soaps in their cleaning product that can leave sticky residue on the finished carpeting, chairs, etc.
Clean feeling carpets and no scents or smells remain.