based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved the representative that came to give me my estimate and information. He made me feel like I made the right choice and I'm in good hands!
All went well and looks fabulous, still waiting on an invoice a week later. Please send over.
Edges were not clean. Hair and dust remained in edges and corners.
Disgusting.
Large storage area downstairs was missed totally; the edges near the walls look like they were missed; was told carpet would be dry in 4 hours and still not dry; stairs are the most damp, and that area smells bad now, even with fans on and doors open... The carpet looks better than it did before, which it was filthy when I purchased, but seems that it could look a little better. A 30% refund would be nice.
1. There was no toxic odor
2. Equipment used appeared clean and not yucky looking
3. Friendly and knowledgeable serviceman
The carpet looks better then I ever thought. Best carpet cleaning service I have ever had. I will be calling back in about 6mos. I will definitely be requesting Brent for technician.
He was professional and I felt went the extra mile To take care of all my carpet needs. I felt very comfortable with him in my Home. Thanks again!
He was very nice,helpful, professional and quick. As your ad said, it left the carpet clean,no rez and almost dry.
I'm a pretty easy going guy and own multiple properties. Perhaps our carpets were just extra dirty but none of the spots I pointed out were removed and I was expecting more from the overall cleaning since I paid $237 for 3 rooms which initially was going to be $89. I paid extra for 1) deep cleaning 2) protection 3) and two small rugs
The carpet looked very clean, but not wet, and the technician was pleasant.
How quick Ryan was done and efficiently. How clean my carpets looked. The knowledge Ryan had when I asked questions.
Carpets look great and VICTOR did a fabulous job! He is very thorough and definitely wants to please the customer.
The technician was friendly and knew what he was doing. Although, the smell of the cleaner is the same as other carpet cleaners I have had in the past. I thought there would be something different about your service, like a special cleaner and carpet not so wet.
I love that you don't use heavy chemicals to clean with.
Very good services we
To much discussion on cost far different that what is advertized
The tidiness of your work The professionalism of your technicians. We especially liked Rob who serviced our home on Saturday.
We have already recommended you to our friends who are moving and want to get their carpets cleaned.
Fast & friendly employees.
Carpet looks great when done.
Cleaned carpets without using chemicals which means that I don't have to worry about my pets. It dried fast which means that it does not get dirty again because it attracts dirt.
Victor, the technician, was so helpful, and I really appreciated his advice about the best way to get my carpets clean... and they were not clean...and when I say not clean I mean really dirty! In addition, he did an AMAZING job! OMG my carpet looks brand new! And it doesn't smell chemically. I will definitely use zerorez again and again and definitely recommend! Thank you!!
Zac did a wonderful job! Highly recommend Zerorez. Would not use any other company.
The technician was extremely helpful and provided answers to all our questions,we had a lot
We had Josh come in and clean our carpets and we couldn't have been more pleased. He was extremely friendly and professional and he did a great job!
tech did a great job. He was polite and professional.
I like the concept of no residue. Looks great.
The process was fast and the gentlemen that came were highly professional and curtious and knowledgeable.My carpets look beautiful.
Chemical free
Products are effective and reliable.
the carpet looks amazing after cleaning and dries quickly

Very professional