based on 40028 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zak showed up and provided friendly service even in a late hour. His attention to detail truly shows and everything looks amazing. The carpet had more wear than I had thought and it looks nearly brand new now. The tile cleaning is a day and night difference. Thank you so much!
Great service, technicians were really professional and nice. Price was comparable to other similar services.
I had the tile floors steamed and they look so nice. I also had some dining fabric covered chairs steam cleaned as well as the Master BDRM carpet cleaned and they too look great. Your representative is a complement to your business as well. I have used Zerorez in the past and have always had a positive experience.
Thank You for your good work.
Sincerely,
J. Peel
Carpets and grout look excellent, no strong smells or crusty carpet
Carpet turned out great and Zak was friendly, on time, and professional. Thanks!
On time, friendly, and always a good job!
Todd did a great job in cleaning our carpets, we will request him again next year.
They were so nice and friendly! Amazing job and service. Will recommend to everyone!
Employees very friendly and professinal
Your technician, Mike Jacobs was a very nice and pleasant young man. This has nothing to do with him. I feel like your pricing is out of line. What started out at $186 turned into $295, your upsell is unacceptably high. I've never paid that much to have carpets cleaned in my life, especially when you don't even clean the whole room by going around the beds and dressers and couches. I had an 8 X 10 area rug my wife wanted cleaned and at first I was quoted $80 just to clean that rug and when I balked at that price it was magically lowered to $40, how is that possible. Anyway, thank you but I will be a bit more frugal next time around. Once again, Mike was terrific.
Customer Service and workmanship is OUTSTANDING!
looks fantastic
I really needed to get my couch clean and with two little ones I wanted it to be done chemical free. My couch looks brand new again they did such a wonderful job. I also had them clean my tile and grout, the grout was almost black from dirt build up and now it’s back to its original color. I am a very pleased customer. The staff that came was also very friendly and knowledgeable.
Tough stains that hadn't been removed before were removed, entire carpet was lighter and cleaner. I was very satisfied.
got the job done.....wonderful
He was VERY KNOWLEDGEABLE of what he was doing. If the rest of your tect are as good as him you have a good company.
The guys that came out were amazing!
The worker from your company was very helpful in suggesting what the carpet needed and work by himself and restored our carpet to look brand new. The service rep for your company was the best that we have used. The product used did exactly like he told my wife and I how it would restore the old carpet and renew our new carpet in our living room. We never dreamed that the old part of our home would look this great again. Thank you for the great service and I will recommend you to all our friends that live in our community. Thank you once again for all you do. Mr. Nicholas A. Narbeth and Name removed.
Associate Zak was very friendly, clean and quick. Carpets look great.
I loved Zerorez! My carpet looks cleaner than ever and it dried really fast
We received excellent service, both men who came to the house were prompt and courteous. Our tile floors look like new. We have no complaints and will call Zerorez for our future needs.
The technician was very nice and did a great job. However, I think you should pay your people. I don't appreciate being hustled in my home. I called for a carpet cleaning and received a quote over the phone for about $300. After a conversation with your technician telling me all the special treatments I needed I was suddenly looking at $600 for a carpet cleaning!!!
I like the fact that you don't use harmful chemicals and there is no awful residue leftover. But I do not like the hustle!!!!!
Excellent service and I will definitely use again.
you want to talk to me, seen any "UFOs" ask the crew what we talked about.
they were very professional and friendly. looking good
Cleaning process is free of harmful chemicals. Staff is friendly. End result is ALEAYS great.
Clean carpet
Techs are professional and thorough. My home feels clean and nobody in the house has headaches or asthma problems after the work is done. My carpets stay clean for months
Rob is a great worker.
The service technician Chris Deak was outstanding. He did a great job!
The service providers were professional and friendly.