based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On Time. Very Professional. Chris B was great
No chemicals. Got my carpet really clean. Technician, Roger, was on time and professional.
Prompt, fast, fair price, my carpets are clean & they smell great! We are very pleased with their work, I would definitely recommend Zerorez!!
Lower the price, especially since you don't move furniture and everything is an add on cost. I was very pleased with the rep who did our home, he did a good job, but I can't say the results were any better than other providers.
We were very happy with the service we got. Our carpets look great. The service was done in a timely manner and done very well.
We have two small dog including a puppy. We had several stains in our older carpet. Zerorez did an excellent job of lifting those stains away. In the past with other carpet cleaning companies, it took 2 to 3 days for the smell of wet carpet to dissipate. Within just a few hours, our carpet was almost completely dry with no nasty smell. We will use Zerorez every time we get our carpets cleaned from now on.
Great
We had our light oatmeal colored carpet cleaned by you 3 years ago and it only required a cleaning this year do to stains we caused that we couldn't remove. I thought I would have to replace the carpet in that room.The most important part of your cleaning is that it is toxic free, no detergents, no odor and it cleans like your carpets are new. We have been in our home 24 years and after this last cleaning it still looks like new. And we don't have to buy new carpet.
When I called to make the appointment I spoke to Kelly. She was terrific and explained your prices for the same services I had 3 years ago. There was an increase in price but I knew it would be worth it. We set up a time and I received a call from Justin Diaz before he arrived.
Was on time and was very professional. He explained what he would do to the carpets that needed cleaning. He suggested other services for the traffic areas and I went for the added expense. He did a fantastic job. The carpet looks like we just had it installed. It is amazing.
He did a spectacular job. Was very pleasant and we are so pleased with the time it took and it dried fast even though the humidity was high outside. I have recommended Zerorez to many people. My daughter and son-in-law use you as well. You are the very best. And only choice for carpets to be cleaned.
Chris was very friendly, and knowledgeable. He was able to clean the carpets in a rapid time frame and job looked amazing afterwards!
I Love ZEROREZ!!!!! I should have taken pictures of what our rugs looked like when our tenant moved out and they made them like new. AMAZING that's all I have to say!
Tech was on time. Didn't try and up charge me. Made the tile and grout brighter.
Zak was great - thanks!
Absolutely Awesome!
Nice job. Expensive compared to other estimates.
My carpet looks and smells great!
My wife and I were pleased at the results of the cleaning and that the process was chemical free. The young man Brian was professional and a gentleman.
Make carpeting look like new.
Everything
Service was quick and workers were friendly.
They did a good job but the initial ad said included spot treat but the actual spot treat to remove the dirt was an extra $70.
Victor was very professional, he explained all about the cleaning proscess, including ph of water used. I will highly recommend him to friends.
You do an amazing job
Victor did an amazing job and he was super nice!
You service people were very respectful
They were quick and thorough. We were very happy with how clean the rugs came out. Service tech was very professional
Not sure ,first time I'm using you. Your employees are very kind & courteous. I'm signed up in the near future to have my tile floors cleaned. And I'm still waiting for my round carpet to come back.
I liked your service. I have already recommended you to a friend and I have no phone number to give her except Mr.
chris Deak. M Bigelow
Carpets always dry quickly and look great. The people hired by zero rez are very knowledgeable! I've been using zero rez for at least 15 plus years
Not a good job on grout corners and edges. I had to redo several. Very nice men, but seems like if it couldnt be reached by machine, it wasnt done. Some dirt left on tile and laminate. Recommended you several times before.
Eddie was the best, he went over and beyond to make sure my carpet was as clean as possible. Zeroez will be the call I make from here on............