based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was anticipating a less than pleasant experience. What i received, however, was the easiest most comfortable experience i could have imagined. Not only did the results of the cleaning exceed my expectations, the customer service was over the top. When I say "over the top", I do not mean in an insincere fast food smiling kind of way. Chris Deak was the technician assigned and this guy was a true customer service professional. I recommend requesting this highly motivated young man, you will not regret it. Thank you Chris and Zerorez I will have you back in my home again.
Name removed
the guys you sent were very thorough and polite and did a great job
The representative that came to our house was great. He called ahead of time and kept us informed about when he was supposed to arrive. He then did a great job on our carpets.
Very simple, no weird smells, great staff!
Fast and clean and hardly any oder.
I like your cleaning product that was used to clean my carpets I was very satisfied, Michael
Worked very hard to please me.
Michael cleaned my floor tiles as well, it did not turn out as clean as expected, he came back
To redo, it came out very nice I am satisfied.
The service and the enzyme stuff for urine.
The floor looks amazing and it dried so very quickly without any residue . The Zerorez agent was very knowledgeable if the job and the products he was using . He performed his duties in a high caliber as though my carpet was his own . I am very pleased with my service . Thank you so much Eddie.
We like Ryan! He does an excellent job! He has cleaned our carpets and Travertine! We enjoy having him in our home!
Very professional and I did a very good job
I really appreciated my technician's care and knowledge. His name is Eddie and he did a very thorough job of cleaning my carpets and tile. It was evident that Eddie was well trained and interested in his job. Kudos to Eddie!
Your system and products you use get the carpets clean and they stay clean for a long time thereafter! We like the pet pre treatment too! Prices are fair and the staff that arrives is professional and on time. We always use Zerorez!!!
Very efficient and done a great job. A little pricier than expected but worth it.
Service is very good and complete.Your serviceman did a very complete and nice job.Thank you for asking.
I didn't like that the pricing seemed "negotiable" when the tech gave me the pricing. I feel like I overpaid because I didn't push back. The cost was high for the work that was done.
well done
Operators show up on time, work done in efficient time, carpets cleaned.
Simplicity is beautiful!
No sticky residue. Carpet is soft. The appearance is spectacular. You can just really tell how clean it is. Great staff from the moment i placed my appt. to completion.
Fast, prompt, efficient service & terrific staff! Chris & Michael were awesome! Job well done!
I was amazed that I was able to get and appointment the same day, they even called me to come early they were in my area.. Brian And Chris were amazing, they did such a fast and great job. They were both very professional and I liked the uniforms and that they wore boots. I liked that my carpet was soft after it dried and not that crunchie feeling like regular carpet cleaners. I will definitely be using Zerorez again..
Professional, experienced employees. They get the job done right and on schedule. They are fair and honest.
Your Technicain Roger was most pleasant, and very careful not to damage anything. I was very pleased with the outcome.
On time, professional, job well done
Ed did a great job, carpets feel as good as new
Good price, excellent service, job well done.
They were friendly and did an amazing job!
Service, presentation , staff , my carpets look AMAZING when they're done!
No chemicals first and foremost!
The technition was thorough!
My carpet is stone white 25 years old!
And it really came out great!
Better then I expected!
But, just really happy there was no dirty residue!!
I have already shared this information with about Five other friends who are chemical sensitive!
So happy to have a Healthier alteritive!
Product is great...But your customer service is beyond excellent. Chris was great!
He was awesome!!