based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service is amazing!!! So friendly and kept calling me sir, very professional! My dad was diagnosed with dementia so I have to clean and sell his house. So my wife and have used Zerorez before and knew exactly who to call for carpet cleaning services. The carpet at his house was a little dirty and stained but now it looks new again. Thank you Zerorez!!!
First name removed
My carpet in nice and clean, the Zerorez team were very prompt and professional. I l would definitely use them again and I would recommend to my family and friends.
The fellas were friendly, attentive to our needs. If there was an area of the carpet that needed extra care, they re-treated, re-cleaned with no problems. The fellas were cautious & respectable to our furnishings within our office while they were cleaning..room to room. This is the third time we have had ZeroRez out to our office & will continuously call on them in the future. Five Stars!!
I really like how my carpet feels after the cleaning. Service is professional and always completed in a timely manner. Service is what matters. Thank you
Very professional young man . Did a good job and made sure we were satisfied before leaving
The guy that did the cleaning was very nice and professional and did a thorough job. However, I didn't really see any difference in your product compared to others I have used in the past. For the price I would use other companies.
No residue and no chemicals. Gets stains out and leaves carpet without the stiffness from other carpet cleaners.
Your service technician Ryan was superb! The very best That has ever serviced my home.
Congratulations on this quality individual.
Sincerely,
Name removed
Prompt on appointment.
He explained the procedure fully.
was neat and orderly
The employees who serviced my house were very professional and courteous. They were also very knowledgeable about the cleaning services. Definitely recommend this company!
Service was awesome, very happy with the results.
The end result was fantastic and very curtious staff.
Chris and Seth were excellent. Showed up on time, went through the house and went over a plan (even though I had requested another, Chris was very good about It and said he would take just as good care of me as zak would, and he did!). He moved anything he thought should be moved, was professional and they did an AMAZING job on the tile. Whatever you use it worked. My carpet look and smells great. Pet odor was my main issue. The carpet always feels clean, never sticky or flat like other companies I have used.
Thank you and see you in a couple months!
The fact that no chemicals are used in the cleaning process
I love how my carpets look, so clean and they smell way better! I've used Zerorez a few times as I love how great of a job they do, and every single technician has been super friendly and they deliver the best customer service I've seen. Our latest technician Joshua was amazing. I had all the stairs cleaned this time and I know that probably was a bit tough and I'm sure he was tired, but he came back after already putting some of his equipment away because my son noticed a stain under the bed upstairs that I myself missed. Our technician couldn't have seen it since I didn't show him, so I felt really bad for asking him if he could clean it. He didn't hesitate once, didn't give me an attitude and was happy to get all of his equipment back out to clean a small stain. Thank you Zerorez, and thank you Joshua, you did a great job!
ALWAYS A VERY GOOD JOB CLEANING OUR CARPET.
Your employee was outstanding.
Your prices are way too high.
Prompt and professional
They have special stuff they can treat the carpet with for pet urine stains. After everything is done my carpet feels nice and clean not stiff like other companies have made it feel
Our old carpet came out terrific....looks almost new. Thank YOU!
Tech friendly and explained process well.
I like the whole process ... starting with the water you use. Eddie, the technician, explained that it's soft water to start with , then it's made electrolytic which is alkaline which in turn attracts dirt which is acidic. I like the afct that you don'y use soap ... but instead use a citrus extract.
The equipment looks super heavy-duty commercial grade and of course professional. But the proof is in the pudding as they say and the results speak for themselves. My carpets were starting to look dingy and in some spots that were stained/soiled - even ratty looking. It's all gone! The stains, the dingy look - all gone.
Good stuff, good process and skilled technicians who were knowledgeable.
The friendliness, professionalism and knowledge of Chris (from Nebraska) (from the Chris and Chris Team). Super awesome!
Ed was great!!!! My mattress looks brand new.. I will definitely use again!
Friendly technicians, good price, & clean carpet!
Eddie had so much knowledge of carpets and tile. He was amazing what great attitude and customer service !!
no residue
The carpets look new, your service people are great
Ryan and Carlos did a great job on our carpet and tile.Very pleasant and polite young men ,enjoyed having them clean my carpet would recommend them to my friends and your company.
Justin did an excellent job in cleaning my rugs! They look New! First name removed