based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient
Your service reps were very helpful and did an amazing job cleaning our rugs and grout! Great job!
The floors were not cleaned that great. There is still a lot of dirt in cracks and in the grout yet we paid for a grout sealer. We are very disappointed in the cleanliness of the floors in our office. We did request a manger call back and or visit. Still waiting for the call or visit.
The team that cam to my house on 1/9/18 was awesome. Nice, efficient and personable. Have used your services a few times and while I do not have carpet in my new house I would never hesitate to recommend!!
The Pricing was good and the employees were fast and kind.
The guys that came out were great! Very knowledgeable and courteous. Carpets look great
Ryan and Jonathan did a very good job and provided good customer service. I appreciated them explaining everything and answering my questions thoroughly. They were very prompt, professional, and the carpet looks great.
We had zerorez out in Nov. for cleaning air ducts including the dryer air duct plus grout cleaning and sealing. Last month they came out for carpet cleaning. Again a great job. Juan and Anthony again were very professional and helpful. Carpets look great. Thanks guys.
Very professional. Takes the time needed to do the job right!
On time and professional service. No use of chemicals.
Friendly prompt service. My carpet areas look like new!
fast, thorough and professional
Service is always timely and associates are very helpful and thorough with their cleaning. It’s always been a pleasure to deal with zerorez!
we were very pleased with Chris & Calvin & called to say just that. Thank you.
Customer service is awesome and the products used are wonderful. Spots went away and haven't come back!
Great consistent service. My carpets are always thoroughly cleaned.
Chris Barnes is the best, carpets were very well taken care of, great customer service, very professional.
On time, good cleaning job and friendly.
Perfection
Zack is your Brand Ambassador. He is an influencer who represents the Zerorez brand in a high degree!
Zack is a person of integrity, engagement, knowledge and the ability to communicate with ease and in a highly personable manner.
my carpets get very clean and the service techicians are friendly.
you do a good job and personnel are friendly
Everything, product, staff, customer service!
I have used your company for years because they are stain experts, very professional, reasonably priced and your techs are on time and very friendly and easy to work with.
Excellent service!
Quick and easy.
I feel, however, the carpets may be clean when you leave, but there is no fresh smell when you leave. Is it possible to add a fragrance?
I appreciated the time David took to explain the process. He went above and beyond during his time in our home as well as explaining other services your company provides.
So far so good! We are satisfied and Carlos was very friendly and knowledgeable!
Services was timely and professional. Although I feel the gentleman fast for deep cleaning to be effective, I have no way of comparing as this was my first time to use Zerorez. We only had one room cleaned.
My carpet is in fact cleaner and I feel confident that allergens have been significantly reduced.
I will use this company again for another room and determine whether the room cleaned yesterday was in fact cleaned too quickly.
Great communication