based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is the only carpet cleaning service I will ever use. Tried others previous to finding Zerorez five years ago, and there is no way I'd ever not use Zerorez. My technicians are always determined to do a great job, and the results are always stellar.
Prompt show up time, and great job on cleanliness of my carpets.
Great service. :)
The technician was fast, friendly and thorough.
Quick and great service
Great job. Good people.
Ryan did a great job & was very helpful with his expertise.
our carpet looks great!
Our technician was very professional and worked efficiently and quickly. Our carpets look great now.
Zerorez did a great job cleaning my carpet. Michael was very helpful and professional.
Zach is very knowledgeable, professional and polite. He did an excellent job. Our carpets look great! Thanks again!
The tech.
Everything was done professionally. The spots were removed from the carpet and the person was very understanding about my cat and everything else.
Very prompt,friendly and thorough, at a reasonable price.
Carpet looks great and Victor was awesome!
Clean well
Actually charge what you advertise!
They showed up on time. No residue left behind.
Natural
Technician was polite, prompt, and neat!
Was able to schedule an appointment within 1 day, which was nice. Technician was prompt and very courteous. Carpets look great!
The advertisement that got us to go back to Zerorez after an awful experience is very misleading. The original deal was three rooms for $89.00. We expected to pay extra for the pet treatment and for the cleaning of a few steps.
When the Technician and his trainee arrived, suddenly the quote was over $400.00. Granted the Master bedroom is oversized but it is still only ONE room which was partially filled with oversize furniture thereby reducing the overall area to be cleaned by one third. My wife and I had cleared the smaller items from the room prior to the technician's arrival. We negotiated a price of $190.00 (partially offset by waiving the 100SF of "FREE" tile cleaning.) but it was still $70.00 more than we were expecting to pay. Basically, he wore us down as we NEEDED to have the carpets cleaned for an impending family function..
The work was done well and both the Tech and his trainee were very pleasant and performed Journeyman work. The "bait and switch" tactic is what we object to. Tech and trainee: 9.0 - Zerorex: 6.5
They always do a great job! Very professional. Highly recommend this company.
Very satisfied. Your product cleaned our carpet. looks great. The 2 men were very helpful did a good job. We would use your company again. Thanks.
Not to be bothered very busy
Great job
The guys did a thorough job on my carpet
Polite and professional
You do a good job and are very accomodating
Great service and friendly technician.
carpets really look clean
The carpets always look amazing when you guys are finished and the service is great! Everything from the people on the phone to schedule the appointment to the technicians that come out and clean the carpet. I’ve nevwr had a bad experience!