based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The ease of making appointments, the regular deals on the cost of the carpet cleaning, the professionalism of your carpet techs and the timeliness of the carpet techs and how quickly they do their jobs.
hard working to remove stains, which I will call you back to get some stains removed.
Best customer service by Bernard, the technician who performed the cleaning. He was professional, very friendly and personable. He was the absolute best.
He was great to work with. Seemed like he enjoyed doing a good job. Unusual today thanks.. Ron
Chemical free is the way to go! Especially with little ones.
The service technian was awesome....carpet looks amazing...but is a little "stiff".
No residue. Friendly service. Prompt service.
We are completely satisfied with your cleaning services.
Your guys were terrific, polite and very professional.
They explained the process to us as they were performing each step.
i was a real pleasure doing business with your company and meeting the guys who performed the work.
Thank you
Very friendly and professional.
Brian was a superb representative and performed as a true professional.
Rob, your employee was a great person with a great personality and a great work ethic. I would recommend anyone to your company with employees like that. He was very thorough and clean in all his work. Great guy!!!
I like the professionalism of the staff. I like the science of the product and what it does for the life of our carpets.
Friendly staff, clean product, satisfying result.
Although we were fairly satisfied with the cleaning for the price we paid we still did not think that it was any better than any other cleaning we have had done. The tech was very friendly and nice. I still have not received a receipt which the tech said would be E-mailed to me.
They were able to get the wine out of my rug .....
Friendly service and great work! Thank you!
The crew worked quickly and efficiently.
Very friendly service technician and he did an outstanding job of cleaning.
Very thourough service, both associates that came were extremely friendly and professional. Sectional and carpet came out like brand new again. I will be using this company again for any cleaning need . Thanks again.
My carpet looks brand new. Every stain was removed. I used a carpet professional last year and there is no comparison of the results and the cost was the same. My son recommended zerorez and i have already shown one of my neighbors what a great job your techs did. This is such high praise it may not sound sincere, but I am just a paying customer and i couldn't be more sincere. So happy my son shared his good experience with me, as i will never use another carpet cleaning company.
Name removed
Fast and complete service and always great to work with.
Roger was polite and courteous five star rating Service was excellent
The gentlemen who did me carpets were very nice and professinal, and my carpets never looked so good almost like new, i have had carpets cleaned about 10 times in my life and never had them done this good.
Lower your prices.
The carpets came out great! The service rep who came out and cleaned the carpets was knowledgeable, helpful, and very pleasant. He did an awesome job on the carpets. My only issue with the cleaning was how expensive it ended up being. Living in Las Vegas, the black asphalt gets tracked all through the house from shoes. It cost me an extra $100 to have a power clean in 3 high traffic areas as I was told it wouldn't come out otherwise. I just thought that was a bit much and would have liked to have known that ahead of time. I think this should be something mentioned on the phone when making an appointment as I am sure I am not the only person who had this issue with my carpets. However, the service was great and the carpet looks fantastic.
Service was okay. Price seems a little high. Was disappointed in grout-cleaning result.
Clean floors, hard workers and low toxics.
Timely service
In addition to the carpet that looks great, the company was very accommodating. I had to cancel and reschedule, and they made it very easy. I also liked the bonus of having a 10 x 10 section of grout cleaned.
Zerorez's service is excellent. We have used them for 20 years, Our carpets look great. Their personnel are knowledgeable, prompt and courteous.
Called Zerorez for their 3 room carpet cleaning special...ended up getting our tile cleaned and grout sealed, too. Sure we were upsold, but we were very happy with the work Brian and Bernard did. They didn't rush the job and took care to protect our walls edges from getting damaged by the hoses. Brian also did a great job on our staircase carpet. We will definitely hire them again.