based on 40963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, on time, excellent work. Our grout, carpet and furniture look brand new, and Fuji was so pleasant, meticulous and professional. Beyond happy with Zerorez!!!
Carpets look great and stay cleaner longer
Quick to dry and no soapy mess.
No chemicals
Came on time, discussed what my needs were. Carpets were cleaned very well.
Services were great!
They spent time making sure they were detailed in cleaning the pet stained carpet and travertine tile. They worked with me to clean my floors with my goals in mind.
Your service is great all of the technician that I have used so far are nice men and have great hospitality. Your products are very good it really cleans and as a nice smell.I won't go any where else. Great company . Thank you.
The two guys who did the work were great. We will use you again. Thank you.
Carpets came out great! Price was great! Service tech was great!
This was my first experience using Zerorez and I am extremely happy with the service. The technician, Victor, arrived on time, was very professional, got right to work, and really did a great job. I like that there was no smell from the cleaning fluid and that it dried in the time frame of 4-8 hours. I will definitely use your services again in the future. Thank you. PER
The smell is not strong and products are mostly organic.
Your employee, Michael, was very efficient and through. Did a great job cleaning my carpets in a very short time.
Carpets always come clean and dry very fast
nice people and good cleaning
Add a veterans discount and be sure to tell your clients that SCOTCH Guard is NOT included in the price of cleaning.
Very nice young man.
The staff was very professional. Handled everything great. What we didn't like was the "upselling". We had 3 very small spots that showed dog urine with the black light and were told it would be $70.00 to spray on the chemicals. I don't know how much the chemicals cost to mix up, but $70.00 for about 5 inches square area?
Then we got a quote to clean the tile, in addition to the 99 free square feet and it came to $1.25 per tile to clean? $1.25 per tile? Your staff really tried hard to defend it's pricing, but we felt that the measurements were wrong since we have a bay window in the kitchen. We declined to have it done and will get a second opinion.
I have to say, your staff handled everything fantastic, very professional even when we declined to pay for the upselling part, and declined even the free ceaning of the tile. It was just too expensive.
Your process leaves the carpets and tile clean and fresh as advertised. My carpets were dry in a very short amount of time and weren’t stiff and crunchy like other cleaning companies they were soft and perfectly clean. As for my tile and grout it looks new again. Your technicians were both courteous and professional and I would highly recommend Zerorez to anybody that is looking for this type of service.
I love the fact that you do not use any chemicals
Professionalism and friendliness. Removal of the stains, extremely satisfied!
Your guy David i s great and does a great job when someone ask me about carpet cleaning i alway to people to use your company thank again keep up the great work
The gentleman that came out was very good explained everything to us and did a great job I would recommend him highly thank you
I saw an ad in the Money Mailer, but seemed like that is just bait. Women on the phone was polite and professional. I like that you get the price before work is started, but I didn't like all the upselling especially with pet stains/scent. I called Zerorez because my steam cleaning was not enough, so I expect the baseline service to be waaay better than my home steam cleaner. Turns out the basic cleaning was fine, but almost convinced I would need an upgrade to ensure that the pet and urine was "gone".
The technician was very good and I would recommend this company to anyone.
I am extremely impressed with your service and have already told several friends about how happy I am with the results, as well as the technician. If there are other reviews I can write for you, I am more than happy to do so. I'll be calling again in 6 weeks or so before we list our house.
Fast, friendly service and on time. Really enjoyed Michael J. He got right to work on my problem carpet and did a great job.
Thank you Zerorez!
Rob was very professional and personable ! Hard working and moved right along at a good pace. I will certainly have zerorez back again in the spring 👍thanks great service 😃
I was amazed how well your service cleaned our carpets, and David was polite an professional. He explained an went over all details before I agreed to do the job
Used service numerous time. Always prompt and very professional. Highly recommended.