based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always get my carpet clean
No chemicals. Looks brand new!
The staff is so professional and the quality of cleaning is awesome! Prices are great too!
Hi Tory - For 13 years I have used your carpet cleaning services, and I have never had another carpet cleaning company. I think that says it all. Name removed
first time so far so good ask me in a cople of months how my carpet is lookin
I love the customer service that Zerorez provides! They are on time, informative and very easy to work with! I am a satisfied customer and will definitely be using your company again. Our technician Chris was awesome!!
Excellent job
Professional technicians. The job was fast and the results were obvious.
Chris B was the BEST 10++++
Great customer service - knowledgeable and professional technicians that delivered a first rate carpet and tile cleaning experience.
I'm hooked . . .
Very fast and very thorough job.
Your service technicians were professional and friendly. Their knowledge and skill was appreciated.
They did not put anything back tat they had moved.
They were polite and professional left pools of dirty water in corners
Great service and products. Technician was great!!
Good Service Punctual
Friendly and on time, called 30 minutes before arriving which I appreciated.
The customer service was great but unfortunately my carpets feel weird- they are no longer soft. I had messaged my tech the day after and he said to contact the main office but I get busy and forgot to.
Everything, I've already sent a review of our opinion to your link that was text to me from my FB. Thanks..
I saw your cleaning demonstration on TV and decided to use your company instead of Stanley Steamer because Zerorez does not use heavy chemicals. I was pleased with the cleaning job and the technician, Lewis". Lewis worked quickly and was very efficient and careful not to bang or scratch any walls. He also explained the cleaning process and advised me of other services offered by Zerorez. I plan to request Lewis for any future services I may need.
My carpet looks so clean and smells so fresh. I’ve never seen it so clean since I bought it and it really dried so fast! I appreciate the honestly and professionalism of the young man that cleaned my carpet!
Always on time, carpets look good longer than other companies. Rep have a good tips to help when you have pets.
I like the service reps and the clean carpet. This time I had a short line of a brown color that wasn't there before. I think it was the line that separated when they started a new section to clean and this line was not overlapped. Other than that I like the service.
Bernard is a great asset to your company and a true believer in your product.
The quality of treatment and service....good job
The technician was excellent and efficient. The carpets look and feel new! They are 15 yrs old and have never had a professional cleaning. I will call Zerorez in 6 mo, so as to keep them looking and smelling fresh.
You are the only company I have found that can get my carpet realitively clean. I had it done yesterday but there are some areas that were missed. Any chance some one can come back to get those areas?
I like the idea that they use only water and it dries quickly and also they treat the spots before they start
I was quoted two prices depending on which treatment I chose. The more expensive price was $107. I was hit for $250. I was not expecting that and felt totally bamboozled. It was ONE room! They threw in my area rugs for $35 more. So I guess it was $215 for one room.
I appreciate that they try to be less toxic than the other comanies. David did an excellent job on the carpets. He was very thourough with his work and explaining everything bc I had some challenging spots.

Carpet always looks fantastic.