based on 40963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and thorough!
No chemicals that can hurt my pets and no residue. Everything smells and feels so fresh. Employees are so respectful and courteous, well trained and efficient and don't leave a mess.
I like how clean the carpet feels and smells.
The service and professionalism of the technician wait up and beyond what I was expecting.
Professional Staff and quick, efficient service.
Great products and knowledgeable technicians.
Professional and Courteous Staff
Clarity in pricing
The service team was on time, eplained everything and performed the dervice ina professional manner.
Friendly and courteous technicians. Very professional and the carpets looked great!
Our person did a great job, quick and efficient and nice.
The techs were very timely and efficient, just wish everything didn't need to be an up sell.
Your customer service is great Leslie goes above and beyond to make the carpet cleaning experience excellent
The carpet is stiff and not as clean as I would like it. Asked for a quote on cleaning my tile. Did not want it sealed. Also had the discount coupon of 100 square feet free. The quote was still over 300.00. Excessive. Wish I had it in writing. Will not not recommend not use this company again.
Everything
We really like how the carpets turn out after the cleaning... We are very happy with Will, his customer service is great and we wish we could request him everytime...
First, the odor/fumes from the cleaning was so powerful that I had to keep opening the door for fresh air because I was getting a headache. As a result I could not sleep in my house and had to spend the night at a friends house. When I got home it still smelled but not as strong and the carpeting was still real damp, that my socks were damp from walking on the carpet. Also, there are still a few spots in the bedroom, the entrance to the closet is partially clean and 2nd bedroom has a few spots. I paid $177. but was not pleased with the work. I called Sunday morning when I got back home but your office was closed.
Excellent costumer service
Service was fast and Michael was very informative and explained the cleaning process in details.
Definitely will use your company and service again in the future.
Thank you very much
No residue and it's safe for children
Very personable. Very knowledgeable
The prompt service, work done and knowledge of Chris (my technician) regarding the work to be done was so refreshing.
Amazing results. Great clients.
No chemicals
The gentleman showed up on time and performed his job wonderfully. He is an asset to your team.
You arrive on time and do an excellent job of cleaning the carpets.
Reggie was wonderful...very professional and personable. He took time to listen and respond accordingly. The carpet looks fantastic.
Great results. Friendly technicians.
Very fast, on time and thorough.
The speediness. For how old my carpet is, it turned out pretty good.