based on 40963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service is a number 10 and they way your staff works with the customer
On time, honest, great job done!
I think your call center people are great... as our your technicians.
No suggestions. You did a good job.
The service is great. I was concerned the carpet would be damp for hours. Most of it was dry in 4 hours. I like the steam cleaning, no chemicals.
The service techs did a great job.
Products are safe and clean carpets nicely. The tech was great and very helpful.
Great people, great job !
Again you did a great job. My parents are very happy thank you
Very professional, kind, and did an amazing job cleaning our carpets.
The add was for 3 rooms $99
$550 later
And they were there 30 minutes
Little disappointed in that
Would I use again yes
But I do feel I was a little taken advantage of
I've used Zerorez for many years and they never disappoint. I have white carpet in two rooms that is over 20 years old and they make it look like it was installed yesterday!
We are satisfied with cleaning that was done. Service man should change shoe booties from outside to inside.
I have already submitted my disappointment.
I have recommended Zerorez to many people
Will no longer do
Technicians are very professional. My carpets always looks very good upon completion.
Very professional and excellent results
My rugs came out beautiful, very pleased with the service.
Excellent job, my carpet looks like new and feels like it too. Charlie and Joe were very professional and polite. I felt comfortable with them working in my home. I will defiantly use this company again for my carpet cleaning needs!
The technician, Michael, was very personable and did an excellent job of cleaning our carpet and tile!
Carlos was extremely thorough in asking us about our carpets and our usage. He was also very polite and courteous. He kept us informed before, during, and after the cleaning process.
Professionalism
How clean the carpets were when finished
Th clean fresh smell, etc.
Fast service and clean rugs.
Seemed to do a thorough cleaning job
Will was awesome! Very friendly and the did a great job!
Fast; great results that last a long time.
The person was very nice, and he did a great job
Zerorez is VERY thorough when cleaning our carpets. We have used them in the past and that’s what made us call again.
Their employees explain everything, starting with the issues and what can be done. They break down everything and do not push product on you. They recommend, but don’t push.
I will continue to use Zerorez for our carpet cleaning when needed.
They aren't soapy
Technician, Casey C, did an excellent job of cleaning our carpets.
They did a great job!