based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable and courteous
Justin was great. I forgot to ask for the Gas Card that was part of the advertised special on the radio. Do you send it?
I have to call in a more capable company to remove stains. Your technician said stains could be removed if I were to buy stain remover from Home Depot. He specified the brand.
Why do I need Zerorez, I ask !!!
Also tech tripled the expected price by adding on special treatments.
So, now I have un unfinished cleaning job.
My wife (Ruby Chang) has dozens of houses she manages and up until now has good experience with your firm.
She may also seek a more competent carpet cleaning company.
I also expected a gas reward but the technician explained that is AFTER I paid. So fan, no gas card as you advertise.
Very sour experience with Zerorez.
Home Depot (two stores) have never heard of the carpet stain remover the technician spoke about. Why don't you empower your technicians to do a 100% job?
Your service was above excellent and we are very pleased with how the carpets that were cleaned cam out. All the spots are gone and the carpets look like brand new.
Also, your men that were out at our house were very professional and very courteous as well. We would want them to come out again the next time we need our carpets cleaned.
Albert S. & First name removed D. Last name removed
The employees were on time, very professional, finished before the estimated time and explained everything to me very well.
Prompt, professional, proficient.
Clear and fresh, no stinky smell. Very friendly and hard working employees. That’s why I’m a repeat customer.
Customer service is excellent. Technician was knowledgeable. Service was quick.
Smells great, fast friendly service
The carpets look and feel great when they’re done. The employees are always friendly and professional.
Great product, very efficient, professional tech..
Excellent service. I give it a 10 plus.
They did a great job
was a discount and he was quick with the service.
Great customer service!
you need a tip option
They genuinely care about their customers
Makes my carpets look like new again!
The customer service and quality of work is excellent.
The service is amazing and my carpets look awesome!!
The guys cleaning the rugs are very nice! My rugs always come out looking good...……& I have a cat!!
I already called your office and informed the operator that entry areas, hallway, stairs, chair(free clean) still look dirty. I was told that someone will return to clean those areas on Tuesday. Thank you.
What products are you referring to? Your service is great...the technician arrived even earlier than the scheduled time and waited until I returned...He was early but I wasn't late. Also very personable.
Thank you.
Our 18 year old carpet looks new!!!
When they come back with the prices you feel obligated to spend it. The work was amazing but it went from 140 to 500 really quick.
Love the smell, service, and cleanliness of carpet! I’ve recommended you more times than I can remember. You
The last technician from Zerorez was superb! I believe his name was Jeremiah. The service was excellent and he did a fantastic job on some very old carpet. I have used your service before but this was by far the greatest job ever.
I will be contacting you for further jobs and will always request Jeremiah.
I was impressed with the appearance and condition of my carpet after the cleaning. After several years of everyday wear, it was rejuvenated.
On time. Friendly. Reasonably priced. Neat. Professional.
Great Job done!!! So so happy how my carpets and soda came out. Looks beautiful 😍
Service guy is very professional and have always cleaned the carpets to perfection