based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am still waiting for my $25 gas card. I have used your servivrs twice in about 6 mos would like to receive what was promised
Clean carpets and reasonable prices.
Nice glasses and accessories provided. Love them!
Reggie was fantastic! Great personal skills and customer service.
They are on time. Very professional and pleasant.
I was impressed with how clean and fluffy my carpet was after being cleaned
Very pleased with your service. Techs were polite and explained how and why they were using their methods. I will recommend to my many friends.
Person was on time, professional, and did a very good job. Carpet turned out looking very nice. Price was reasonable.
Patrick!!
unless something bad happens, I will Always use Zerorez.
Professional, fast and kind
I really like the way my carpets felt after being cleaned. They were soft and fluffy instead of the hard crusty feeling you'd get with a shampooer that used lots of soap. I also had my tiles cleaned - they look new!
The guy was really nice however my spouse and neighbor agreed with me in that it came out much better when Stanley Steamer did my carpets. I don’t know how to answer the second part of this question. I am just being honest
This was a great experience and the guys were very informative.
Jeremiah was awesome! He was knowledgeable and took his time and took pride in his work. He offered additional services, ones I didn't request, but there was no pressure to buy. Provided estimate for tile cleaning. Said he could do both carpets and tile, same appt. We agreed to have him do it. Holy Cow!!! We have only lived here 2 years. Had NO CLUE that our tile was that dirty! It literally changed the color of the tile removing all the dirt! Drastic change! I was so impressed with the cleaning and your technician! We will refer everyone to you guys and recommend Jeremiah! We own a company and know how hard it is to hire well. You got a great employee!! THANK YOU!!
Ive never been disappointed with the results. This last service was b6nfar the best server cue I’ve had. Chris B was outstanding and so,were the results.
The smell in the carpet is now magnified. I'd like a refund for that area of carpet as we will not have to replace.
Fast and do a good job
Technician was knowledgeable and took his time to make sure the job was done right. No high pressure sales while he was there. Furniture looked and smelled great. Thanks for the great service!
The service men were professional and promt. They did a good job cleanig the carpet.
Yes
Carlos and John showed up on time. They did a fantastic job. They worked hard, continuously, and finished the job in a reasonable time. I was very happy with their work and would highly recommend them and Zerorez to others.
Patrick was awesome.... very personable and knowledgeable. Would recommend him to all my family and friends. Was on time and fast also did great work
I like Zerorez because it doesn’t leave a sticky residue on my carpet. So its not crunch likes so carpet cleaners do. This is the second time I’ve used Zerorez, and my carpet is now three years old and it’s as nice as the day it was installed. Thanks Zerorez ❤️
The technician, Justin, was very knowledgeable, pleasant, and did a thorough job.
Carpets always look great and super courteous staff.
Excellent! Fast, friendly and will use again
Very neat service staff. No harsh chemicals and no lingering smells.
The carpets were really wet when the technician left. They were so wet they were bubbling & separating from the pad. The carprets were still wet 3 days later. Not only were they wet, they were crunchy which is surprising because it is the opposite of what is advertised. I have used your sevices before and I was happy. This time not the same quality of service.
instead of feeling pressured to get more additional services - it should be recommended by your technician and LET THEM KNOW it will be an added fee on top of what you are expected to pay already. I let the technician know the problem area and instead of saying we have this if you would like but it will cost more; he simply said 'oh, I have something for that let me go and get it' Thank God I opted out and said NO, next time is fine, but I do not have the extra money to fork that out. If I have not opted out, he would of just done it most likely not thinking it costs more. STOP THE PEER PRESSURE! APPROACH IT BETTER.