based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service. Representative was courteous ang knowledgeable.
The technician was very well versed on the cleaning, he was prompt and his job was very thorough.
No chemicals
Thoroughness
The gentlemen that did our carpets Carlos and John
They Did an outstanding job. We have requested Carlos
Many times, he’s very polite And personable and he always does a great job.
Honesty good communication and quality work
Marcus worked hard to make sure my sofa was clean.
I felt that your pricing was deceptive. I was quoted $30 per room and $20 for the hall and then you added on a service charge and a fuel charge. That should have been revealed in the promotion.
Chris and Fuji were great. Very professional and a job well done. 10/10
Results. Excellent customer service. Biggest bang for the bucks.
Justin was very nice and professional. He helped us get the right treatments for the carpet.we have a dog so we needed the best treatment for the rug which was in bad shape.
The grout cleaning service is great
Your technician, Marcus, was an excellent representative for your company, and worked very hard to get my carpets clean. The carpets look so nice I don't even want to vacuum them!
The carpet was in pretty bad shape, planned on replacing it in the next few months.i think I can wait longer with the zerorez cleaning.
Excellent customer service. Carpets looked like brand new. Tile did too!
Very knowledgeable and helpful.
My carpet is clean
I’ve only used the carpet cleaning and upholstery services and have been very happy with the service
Awesome workers along with personality.
No chemicals, fresh smelling
I love how amazing my carpets look and smell after having them cleaned by Zerorez. And my carpets feel amazing. When I clean them myself, they still feel dirty.
Very friendly guy. He did a wonderful job !
The price is a bit high for any of my family members to afford.
This is our first time using Zerorez. No residue, clean carpet and the carpet is soft, not like a soap cleaner. We like the citrus aroma as well. Will not use any other carpet company going forward.
Thank you,
Outstanding workmanship.
Courteous. Professional. Willing to work with pricing
The team that came out was quick to finish(less than 15 minutes for 3 rooms). The was a small(2 inch diameter) pet stain that they made very little effort to remove. When it was pointed out I received a lengthy explanation but again no effort. They had no attention to detail. I am a consistent, frequent customer and found this to be the most negative experience with zerorez.
It was quick and efficient and they were very professional. I will use them again
Very respectful of time and technicians arrived earlier than my scheduled time frame. It is also great that the products that are used aren’t harsh and don’t leave a chemical smell in my house.
Very good job