based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crew was great!!! Carpets are rejuvenated, and we are happy to recommend Zerorez to anyone!
Vic was great, very personable and he did a fantastic job on both our carpets & tile....Would mot definitely use this company again!!
Not only is the finished product excellent but the customer service is over the top! Thank you Leslie and Reggie for your hard work and kindness!!
Carpet looks amazing!
Tech's are very efficient. Work was completed in a timely manner. Cost was comparable to other companies but carpets are much cleaner and fresher.
No residue. I don’t have to vacuum afterwards if I don’t want to.
I would like a refund of 450.00. I am not satisfied with the way my carpet looks. Whatever David used, turned my carpet yellow.
I am very satisfied with your service. Technician is very friendly and explains everything about the service.
The carpet was good. The tiles though were dirty after they dried. I was given the opportunity to have someone come back. At first the earliest was 3 days.... And then 4 hours later. But I didn't want to move the furniture back and then again and I had plans that night. I was also told the team could nice the furniture but I didn't want that.
I ended up mopping the floor and cleaning up the residue and left over dirt.
I was just disappointed I paid an extra $200 and had dirty tiles.
Using water instead of any kinds of chemicals.
Very professional and great results
on time grat job thank you
No chemicals used. Don’t like that you don’t move furniture like Stanley steamer does. Overall I was very satisfied.
on time. Reliable, and do a super job.
Michael, was a super guy.
Service was great!!! I had a spot surface this morning and someone was out with in the hour! You guys rock!!!
The service was great - the individuals were friendly and explained the process and pricing.
The fact that no chemicals are used, the techs are fast and efficient, the carpets dry quickly and look great! Also very reasonably priced. I've used Zerorez for years and am always satisfied.
Our tech was terrific. Carpets always look great, even though they are more than 10 years.
I like that the carpet stays cleaner for a longer period of time. It doesn't seem to get dirt spots. I had some little dog pee spots last year and had your men spray them. When they checked the carpet again this year, all those spots were gone. I did have a few new ones, and we treated them. They were quick and efficient workers.
Thanks for a good job.
Name removed
Friendly reps and quality service
Excellent Service, Excellent Product and great prices. I will ONLY call Zeroez. What more can I say?
I was very happy with the treatment on my carpet. Thanks to Leslie Schlapfer and Zerorez!
Everything
Our tech was very friendly and professional. He did a great job and we were happy with the results.
Recommendations
On time when they say they are coming.Very professional. work has always been satisfactory.
Great service and love the way the carpets look and feel when finished
Great Service!
Very friendly technician that did a great job.
Being on time, being very pleasant, protecting the furniture and walls, using own water and being very efficient. Explaining the procedures, the various options. An overall pleasant experience and as promised all carpets were dry within 6 hours.