based on 41510 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet smelled great for a day or two then back to normal
We have used Zerorez multiple times and each time the cost is higher and higher. Especially when paying a premium we expect good service!
We had one small 10x10 carpet area cleaned. Removed all the furniture ourselves and vacuumed it very well so it could be cleaned properly. Technician did a quick in and out and didn't not clean carpet, so we had to have someone come back out. Not happy about paying a premium and some guy wasting our time and having to leave our house with furniture everywhere.
Service Date: 03-05-2019
Service Time: 16:00
Invoice #: 115638
Booking #:Phone number removed
Technician: Victor S
Your products really work and your employees are always helpful and friendly
The sides and back of couch and chair were not cleaned, the rest was.
This is actually the 2nd go around of using Zerorez and both times have been remarkable! the technicians were cordial, understanding, patient and well versed in making sure I was taken care of. They were professional and far exceeded my expectations, I will certainly use and recommend your services to my friends, family and anyone who encounters inquiring about my experience with your company. Thank you for your attention and consideration to this matter.
Some of our carpet was not dry until the next day
Good customer service and job well done.
ROB WAS VERY PROFESSIONAL. HE EXPLAINED THE SERVICE, SHOWED UP ON TIME, AND DID A VERY NICE JOB. I WILL DEFINITELY USE THEM AGAIN.
Great quality work! Highly recommend this company and products.
The techs are very professional & do a wonderful job.
Chris was super friendly, professional, and fast! The floors look amazing! We would definitely have him back.
I like your clean, as in no residue, process. I can feel the difference in my carpets!
Very professional and excellent work
Fast, easy and effective!
Dave our tech was very professional. Our sofa sectional, 2 area rugs, and tile look good as new. Thanks Zerorez!!
I’m very satisfied from the performance and the results of the carpet cleaning.
I am a repeat customer and I asked to have Leslie to be assigned for the job. She did an excellent job in the two times I have used your services. I will certainly book the next service with your company and will request Leslie again. Thank you.
No chemicals!!!!!
Smells nice, less chemicals
Love the results. Tech Marcus Marsh arrived on time, very professional. Very knowledgeable, great job, will definitely use the company in the future.
Non toxic, environmentally friendly.
Quick response, professional, amazing technicians , great work and awesome results.
The carpets look brand new and your employees were amazing!
Chris and partner were very professional did a great job were friendly informative ( cost me a little more)
Now let’s see how long it stays looking this nice
Timeliness and cleanliness.
Thanks Markous and Zerorez staff..the results are great ..the technician was very friendly and professional..I would recommend them to everyone ..thanks again
Friendly and knowledgeable technicians.
Work was done thoroughly and in a good time period. Marcus was very polite and wanted to satisfy the customer. I would recommend your service and Marcus.
Perusal attention to detail!!!
Professional
No chemicals. Technician was very professional and informative. Carpet looks amazing!!