based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, did. It take all day and great job!👍
I’ve already recommended. The only thing I wish is that you were more upfront with your pricing. The specials are often substantially lower than what you spend. Totally happy with the service and quality of service. I just want to know what I’m going to spend. The person I referred had a same experience.
Technicians are professional and efficient.
Carpets are damp to the touch, not wet.
No chemical odors.
I am extremely pleased with the service. They do an excellent job, very courteous, professional and in a timely manner I would highly recommend Zerorez
The technician Patrick did a great job and was very professional
ease of scheduling
attitude of your workers
pet spot treatments
Carpet did not smell before being cleaned, however ever since drying, the smell has been terrible. There were only a two places where you could see small pet stains, both areas near the entryway to bedroom and one near entry to bathroom and they both came clean, but one corner of the room where there had been furniture previous and no pet accidents, is now terrible.
They did a great job and fast and on time. My bar stools look great.
Carpets look like new again. Marcus that did the service was fantastic I will ask for him when my carpets need cleaning again.
The gentleman that did the work was cool as heck, polite, courteous and knew what he was doing. We talked about our dogs and family while he was getting set up. He was great with my friendly but attention demanding dog.This is the second or third time we have used you guys but the first time we had you guys do the grout. The grout cleaned up like I couldn't have imagined. Great work, efficiency and everything else I am failing to mention. Thank you to the gentleman who's name I am forgetting that did the work and to Zerorez. You guy are on to something!
Employees were respectful, hard working to get my very dirty carpets cleaned, and on time! 🤗
The tech was great however I was quoted around $200 it ended up being $400 (because of course you want the stains out) for 3 bedrooms and a couch / recliner both the tech and I forgot about the free 100 sq ft of tile but yeah cost did it and yeah I could of said no but I wanted clean carpets
Very Disappointing
Quality of service and commitment to understanding client ‘s needs.
200 Sq feet for a room is too small
I do not want to feel like I am having to pay for all the extras.
Pay more for an extra spray for a stain. I feel like it may have just come out with a cleaning but
there is the sales pitch.
I had an excellent technician.
Very polite, hard working and professional.
Stephan Ponseca
I have used you in the past to clean the carpets in my house. I just recently used your services to clean the carpets in side my travel trailer. The text name was Steve. Steve was a very well mannered! Steve made sure every step of the way that it was up to my expectations and I appreciate that. I would definitely recommend Steve and your company. I especially liked how he informed me of the different services that ZERORES provides. I ended up getting the Teflon protection as well. I hope you take care of this gentleman he is definitely good for your company. Thank you
I received a $89. Offer for 3 rooms of carpet. I only have 2 carpeted rooms but willing to pay the 89. What got me angry was when booking it I was told there was a $9. Service charge. I consider that false advertising. If you want to charge 98. Please send that amt in your email.
professional service
Very professional. Excellent results.
Great service and great staff.
I love the quality of service. My carpet are white and with the use of zerorez stay clean for at least 6 months. I had horrible stains from contractors walking in and out and with the use of this magic brush, all the stains came up and appeared like black lint which was lifted and gone.
so far so good but I haven't seen the results yet since it will take 2 weeks to deliver.
Outstanding service!!!!!
Our service person was very friendly and efficient. I like the blue light he used. Our dog was not as good as we thought she was!
I've been happy with the thoroughness of your service, the promptness of the gentlemen that I've had clean my carpets and floors as well as our understanding of what needs to be done.
Actually sell the promotions that are advertised on the radio, etc. I have always paid more than I anticipated paying.
Great, helpful service and the carpets always look excellent afterwards.
Thoroughly cleaned the carpet.
ZeroRez is so easy! Simple to schedule, great time slots to choose from, wonderful communication and friendly techs! Last but not least, my light-colored carpets look like new every time!