based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The whole experience was great! Micheal was very nice and walked me through exactly what he was going to be doing. The entire process was really quick and my carpets looked brand new when he was done! I couldn’t be happier with my decision to use Zerorez!
Expensive but great technician And CARPET CLEAN I did have a coupon which I forgot I had for 3 rooms. $90 but did no good in draw. That would have helped. Kitchen chairs $20 each.
Othwise like your outfit.
They did 3 rooms & a closet, very professional.
No residue and the professional staff
Very effective great job carpet looks new. Easy to use and book an appointment. Anthony was very helpful and professional.
Employees are friendly and they do a great job!
Excellent cleaning
Your crew was excellent. But Im not sure the shaded areas couldn't come clean with a place like Stanley Steamers.
Excellent work and customer service
Zach and David were absolutely the most efficient, polite and knowledgeable carpet techs I have ever had work in our home. If it was possible to give a 11 out of 10, I would. Thanks for having such a great team representing your company. Mrs. Name removed
Exceptional workmanship, and timeliness with a fair price. The carpet and tile look like new. The technicians explained what process they would be using and why. We will use them again in the future.
The great job your company did with getting our carpets cleaned.
Always professional employee's that take the time to explain options without pressure.
Zak was awesome!
First and foremost we like the fact the cleaning of grout/carpets was pet friendly, the tech took the time to explain to my husband the process and what it entailed, and the tech was super courteous with exceptional customer service. I've had the carpets/grout cleaned at my parents house before it was sold and had planned to utilize this company for our house. Our next service will be the vent cleaning which is on our list.
We have recommended these services to my mother in law. Thank you.
I am very happy with how clean my carpets got. I have high traffic areas, that I thought would never come clean. My carpets are old, and I was skeptical. They are clean and look so much better! My stairs look brand new! I am so happy.
Always on time explain everything before starting
Carpet always looks great afterwards.
I have had your service, I see the Van's around town
I enjoyed the idea of a pet friendly carpet cleaning company. The employees were very kind and careful with the items in my home. I would recommend to anyone who has pets.
Rich was very professional. He explained what he was going to do and all of the extra costs for the cleaning. He did a great job.
A couple things come to mind.
1) You don’t pre vacuum? Isn’t that part of pre treatment preparation?
2) draining the truck in front of my house onto the street? That’s probably not good for the environment.
We've used them several times and the house always feels cleaner when they leave. Well done.
Great job !
Great customer service
I had Zerorez clean my carpets on 08/20/2018.
The service man Anthony was very helpful and provided excellent service.
THANK YOU
Karl L. Reitter
Email address removed
Excellent description of what serviceman recommeded and the great results.
Technicians were very professional and informative
I love the fact that you can breath new life into old tile and grout that had been neglected for years. I'm so happy with the service you provide.