based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve been using Zerorez for years. It’s been great! My carpet always feels so soft and clean after service. No complaints!
Great
Absolutely no odor or chemical smell. Very prompt, courteous and friendly.
I loved how my carpet came out. Zerorez does such a great job. Only thing that surprised me was I was quote a price and when they came out I had the three rooms protected with scotch guard and that added almost 200.00 to the quote. I thought that was pretty pricey. Other than that I will used them again for sure.
Excellent service and everyone from ZeroRez has been so friendly and so professional!
Quick and clean as always. I use no one else as your technicians are courteous and always do a great job.
I was quoted a price and it was the old bait and switch. I ended up paying double. My carpet cleaner guy was very good and respectful.
The services that Chris gave us , very friendly .
The appointment was easy to make, and then when we had to reschedule to accommodate furniture delivery, it was a snap. On the day of the cleaning, Juan and Anthony arrived on time...explained the job, what to expect, were courteous, and did a great job! Very satisfied with the air duct and dryer vent cleaning, and the carpets look and feel great! We are pleasantly surprised how the "heavy use" areas (family room, stairs, and hallway) are so clean and revitalized. Thanks Zerorez!
No soap On time operator professional
My floors turned out perfect!! I love how they look! The grout turned out fantastic! I couldn't have asked for more. The technician was wonderful! The only negative thing I have to say is about the price. It was $600.00+ to get my grout cleaned. My house is small, therefore I don't think Think Shoes price was good because it wasn't.
I like not have a chemical smell.
Good Job,outstanding employee, Victor!
Friendly service & great job cleaning the carpets with foot traffic stains are removed.
My carpets are clean and I do like the protection spray that is applied. I believe it helps to keep the carpets from getting dirty and easier to vacuum.
Have smaller attachments that get the gross lines that cleaning leaves behind against the floor line and wall lines.
Know when a stain won’t come out instead of having me spend more for it to not work.
Not charge so much for pet urin. $60 for a small 24 inch space is a lot.
Be more flexible with deals. Stairs should be able to be switched in place of two rooms for the Mercedes special.
The communication as to when the techs were on the way. The techs were very informative and helpful.
Great service and a great staff.
Great job, knowledgeable and friendly servicemen.
Clean and consistent. You show up on time and do a great job.
He worked really hard to get out the set in stains
Very professional and hassle free. Did a great job!
Carlos did a very good job
Reliable, knowledgeable and my carpets look and feel great afterward. Also, they don't take forever to dry!
I like that the carpet doesn’t take long to be able to walk on and if you still have carpet problems they come out quickly to resolve.
It was a personable yet professional job. thanks !
The name says it all Zerorez! Your Tech's are always so courteous and professional.
Did a wonderful job on the tile.
The carpets actually come clean!!! There was low pressure on the upsell. Excellent overall experience.