based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All staff are professional polite.
Daniel my carpet cleaner was outstanding answering all my questions regarding the carpet cleaning process. Explaining the quality of the carpeting in my house and how to better maintain it.l after the cleaning process.
I highly recommend Zerorez and of course Daniel and rare you at 10+.
MJT
The technician was very responsive and helpful.
I upgraded my service and was told it would come out great. Some areas were better than others, spots on the floor weren’t touched. The tech moved some furniture with my brother but didn’t have any blocks for the furniture to set on, so he went around the furniture instead of under it. If I would have known, I would have got my own styrofoam blocks to set the furniture on so that the whole carpet was cleaned.
Tech very responsible and knowledgeable - Wii;d do it again with the same red/
Will the technition absolutely the best would not want anyone else great job
Service was timely and efficient. He went the extra mile. I was very happy with my carpets. Thank you.
Everyone I know who has used your service, has raved about how clean their carpets looked afterwards. I would recommend to friends in the future. Excellent service, great carpet cleaning products.
Daniel did a great job and was very careful with furniture,drapes and carpets. I have been using this company for over 10 years!
excellent!!
Brian was very respectful of the property. He amazed us with his knowledge. We needed to get surface stains out and he explained the product well, didn’t over promise, made the entire transaction pleasant and a breeze!
Prompt and professional. Carpets look great!
Cleans fast and dries quick
The technician worked efficiently along with took the time to explain the proper technique to cleaning stains. In all very honest and knowledgeable. The detail taken to the cleaning needs is above reproach. I like the method of natural cleaning. More important the biggest part of the job is the Technician, He was respectful of my home and professional. That in itself warrant the job was well done.
Punctuality, very thorough and professional .
My carpet is rather old but it always looks great when my zerorez tech is done AND it continues to look good for many many months. Love Zerorez - it is so much better than any other carpet cleaning methods I've used in the past.
The Zerorez representative who provided the service was excellent! He did a great job cleaning our carpets. He was friendly, professional, and timely, and was able to explain what he was doing and how it affected our carpets.
I feel like my service was rushed the carpet looked better but you can tell that a lot of the carpet was unevenly cleaned not happy
They were very flexible in getting my project done. Despite a last minute emergency on my part, they got extra people in and wrapped up the project ahead of schedule. Thank you ZeroRez.
Friendly technicians and they are respectful of you and your house
Great people coupled with a great product and easy to reserve system make ZeroRez a top ten!
Very professional and explained the whole process from start to finish.
The carpet came out very clean really fast.
John and Chase were very professional and friendly. They did a great job on our carpet and it was done quickly.
Service was great. Reasonable price and technician was excellent
The guy who cleaned my carpet was so kind! He was quick and my carpets were so clean
Amazing thank you
You charged alot of money for less than 10 minutes work
Steve and Jordan were professional and efficient! They went above and beyond to help make our carpets look amazing! They answered all of our questions and made things go as smooth as possible! Our carpets look amazing!
Extremely professional. Great job!
Our appt was for 3 rooms and stairs with pet treatment in all areas. For one guy to be able to apply the pet treatment and clean 3 rooms and 17 steps in 30 minutes, he has to move very quick. This is to quick to actually clean the carpet. Your commercials show someone going slow and passing the vacuum over the carpet at a reasonable speed to clean the carpet. What this guy did can be compared to a small airplane speed in the commercial vs a fighter jet at full throttle. It has been one week since our carpet was shampooed. Our carpet does not look any different than before it was cleaned. The carpet was wet for a few hours and the house smelled like orange for a day but I think I could have achieved the same effect by spraying the carpet with a spray bottle and peeling an orange. I don't want to blame the guy who did the work. He was sent out by himself and is probably given more job assignments than he should have in a given day so he has to rush. It just doesn't seem fair to charge $330+ for what we actually got. Slow down a little and actually do the job that is being paid for.