based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice crew. Fast and efficient.
Fast. Friendly. Efficient.
Great looking carpets after they left!
My appointment was scheduled for 10 to 12 noon and after many calls, the tech finally arrived after 2:00 p.m. I was told they would call me back, only to me calling the company three times before a field supervisor called and said he would get someone over to me. He said the problem was the job prior to mine took 5 hours. Not my problem, they should have let me know so I could reschedule. I had to stick around until the carpet was semi-dry to put everything back. This has not been my experience in the past, however, this time was a bit too much of a wait and extra hours for me at work.
Having dogs, we won't use caustic chemicals to clean anything. Zerorez is the perfect solution . the technician was prompt, super nice and even liked my dogs. He made old carpet look good as new! I appreciate him leaving extra booties for us to wear while carpet dried. He got the stone floor grout clean as new. Highly recommend Zerorez
Prompt arrival and no residue left on carpet.
The cleaner was very friendly and he made my carpet nice and clean. Just wish it hadn't been quite so wet afterwards.
Easy to schedule, prompt, on time, professional men who completed my carpet cleaning & reasonable prices. Also ZERO residue of course!
My carpet looks great, I’ll use your services again & definitely recommend to friends
Fast, high-quality professional service. Very happy with my first zerorez experience.
The two men were very knowledgeable very friendly and done a great job.
Dave
The notice able difference when finished.
Not a lot o f harsh chemicals.You rep Reggie was so nice and professional.Really seemed to do a great job.
The tech that cleaned our house was awesome.
The men that cleaned my carpet were quick and professional.
No soapy chemicals
Chris was awesome! He did a great job and explained everything he was doing.
I really appreciate his knowledge and wonderful customer service.
Thanks Chris!
We really like the technician, Victor. He does a great job for us. Thanks!!
Great job. The floor came out so good. I will use your services again in the future!
There was no hassle or problem when we called the first time and the same thing goes for this
time. I really do not remember if the man we had this time was the same from the first time but we were very pleased both times. We are not social people so we do not want to publicly share our name but we will spread our pleasure with your services by word of mouth. Thank you so much.
Your professionalism and going the extra mile each time!
Rugs look great!
Professionalism and product
Great job and pleasant employee
Your people were prompt, courteous and did a good job of explaining and with the work they did.
My rugs look great and my house smells wonderful. Had some pet problems and they took care of it. Friendly technicians😄
I did not feel bedroom #2 had been properly cleaned - not cleaned next to wall,obviously nothing moved by picking up a plastic box and wasn/t wet
at all.
The servicemen were very professional and careful with our home. They explained everything so there were no surprises and when they finished asked us to inspect there work to meet our expectations. The carpet and tile came out very nice. Thank you
Answer is in your name..
Arriving on time, getting the job done. Making my carpet look amazing.
Great customer service and carpets look great!
On time fast a very helpful