based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service was outstanding! Took the time to explain what they were doing and gave us tips on how to extend the life and look of our carpet.
Excellent service!! Carpet clean!!
No chemicals
Nice and knowledgeable technicians
Easy scheduling
Everything
your product cleans a rug better than any of your competitors. The service is always kind,courteous,and professional.
My carpet looked the same as before, there was small stains that should of came up and they didn’t get them up. When I can get them up with regular soap I think professional should also.
After two attempts the cats room still wasn’t clean and the carpet crunchy! So I had to clean it myself. I also wasn’t impressed with just one person to do the job. Two people can move furniture and clean the whole room (I’m not talking about beds and really heavy furniture) just the smaller things. For 256.00 Stanley steamer would have had all the rooms cleaned and the cats room taken care off the first time, but my husband wanted to give you guys a chance because of what he heard on the radio.
So the best I could do was a 5.
Very hard-working person; the carpet looks amazing!
If some one asked me , I would definitely recommend your company. Very happy with the process and the results. But would I go around telling random people to use your company? That’s not my style.
Customer service!
Your style of cleaning carpets interested me.
No residue
Carlos my technician was very thorough and explained the best options very well. I was very glad I went with the recommendation given to me by Brandon at Maid Brigade.
I like that products actually work great.
The carpet techs arrived on time, were neatly dressed and professional and wore shoe covers throughout. When they first arrived, they looked over the areas I wanted cleaned and explained to me the process and the Zerorez system. I asked if I could add an area rug and a couple pieces of upholstered furniture and we discussed tile cleaning. Before anything was started, I knew exactly what everything would cost and how much time they needed to do the entire job. Then they got to work and in the end, I couldn’t be happier with the results.
The lead tech was training the other tech, and I appreciated his attention to detail and friendly, helpful manner. I also learned that this gentleman had IICRC training, which is terrific in my book. I am a retired Stainmaster Flooring Center manager and I know how important that training is for a quality job.
I will use Zerorez again and without question recommend your company to friends and neighbors. My husband’s mother will be calling for an appointment, as well.
The technician was very professional and very knowledgeable of the work to be done. The end result is excellent!
My carpet is all clean and fluffy again. Louis did a great job. He was punctual, friendly, professional and very tidy. He made certain I was satisfied with the job. This is the second time I have used your company and I will recommend your company to anyone in the area that needs a terrific carpet cleaning company.
The technician was very professional. He did a great job. All the pet stains came out. I would recommend him and the company again.
Great service, techincians are the best.
Stephan was very professional and quick on his job. He did an amazing job by getting rid of the smell that I wanted gone and the carpets look great. I would recommend him again for my service
Thanks again
Simple to change date (our mistake)
Service was exceptional
Employee was exceptional
Work was exceptional
Thanks so much and we will be using Zerorez AGAIN!!!!!
Heard about on 94.1 fm morning program
Happy with Zerorez , efficient and fast and professional.
Schedule your technicians accordingly so they can arrive within the time frame your customers are told.
Leslie was Awesome.....She was very pleasant, helpful, knowledgeable, and explained everything to us. She did a great job and we will use your company again...Leslie is a great representative for your company.
No soap residue
Chris who did the work for me was excellent!
Very knowledgeable, courteous. The compliments I would give are not enough to describe how happy I am with the results that Chris and the Zerorez equipment provided!
Keep up the good work with team members like Chris.
You have a loyal customer here thanks to Chris!
You always come on time and do a fabulous job. I have never had any complaints.
Great Service! Chris and Tony took great care to protect our home from any scuffmarks, etc! They were extremely fast but extremely thorough!! Will certainly use Zerorez again!!
no soap residue, carpet dries quickly
Prompt service, professional, no odor after cleaning, dried quickly.