based on 39692 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was a little more expensive than I thought it would be. The price crept up pretty quickly. The work was quality—I’d just suggest being more transparent with your pricing from the get go.
The rug looks brand-new I'm just absolutely blown away how the rug is just sparkling clean and took out all the smells and I would definitely recommend it to my friends and family I don't like the fact that I was quoted one way over the phone and then I got a double rape double the cost when there's your arrest technician showed up but besides that I really think it's a fantastic go service thank you
The person who came told me and my husband it will take about 45 minutes to an hour. He took less then 30 minutes to do what I paid for. I had all different companies come and clean my carpet but this was the worse so far. It’s clean but not how I wanted it to be. He was a friendly person. But it just seams as if he wanted to be done fast so he could go home. I never paid this much for carpet cleaning before that didn’t really care. I was recommended by a friend. But I can say I will never again pay for this company to come and clean my carpet again.
the person did a great job, and explained everything he did, look fantastic, will recommend to all my friends.
Fast and effective
The person was on time, and done a great job on my floors.
Your technician was prompt and did a fine job cleaning my carpeting. He was very polite and I would not hesitate to use him again.
Great customer service
Efficient, friendly and knowledgeable. Had you in twice and rugs always look great after.
The service techs are professional, clean and knowledgeable of their products. They show up on time and do a great job.
The guy was great. On time and very nice. The carpet looks great.
It was a great job. very friendly tech.
Very thorough! Well done.
Very good job as always!!!
Carpet gets a thorough cleaning.
Always very efficient and professional. All of your professional cleaner are very knowledgeable.
The guys are super friendly and knowledgeable about the product. They do a fantastic job. Carpets look like new.
Sandy levy
They get our carpets clean!
Highly recommended
The service man Chris was very through and courteous.
Organic and don't smell like any chemicals
Prompt service, no-hassel guarantee and your staff's customer service skills are AWESOME!!!
Very friendly and knowledgeable technicians.
You had a timely arrival, pleasant workman, job well done. I will have you again.
Techs are great and always does an awesome job!
As always, the service is perfect. My concerns were heard and taken care of with no worries 😃
in the scale of 1 to 10, I give it a 10 and this why:
Responds time, professionalism from the technician, very knowledgeable, carefulness and above all very courteous. I will recommend "ZeroRez" to all of my clients.
Mr. Luis F De Leon
President/CEO
EL Reportero News Media, Corp.
Tel. Phone number removed
Tel. Phone number removed
www.elreporterolasvegas.com
Better update on time frame or smaller time window
Better pricing
Room was not soaked and was able to return to normal next day. Service technician was personable and explained everything thoroughly and did a fantastic job.
They are the very best!