based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet comes out cleaner than we had expected EVERY time! The techs tell us what they will do, what it will cost, and then they get right to it. The level two pet stain treatment was awesome. We are so happy and relieved at the outcome of our carpets! Thanks guys.
Quick fast service
I will continue to use Zerorez for as long as I live here in Las Vegas. I will ask for Carlos for he goes above and beyond. Thank you Carlos.
No chemicals....smells clean....dries fast....loved Patrick! He was very knowledgeable about
our carpet...This is the 3rd time I used Zerorez and will absolutely tell my friends
I like that they don’t use harsh chemicals- but do have the ability to remove stains/odors.
knowledgeable staff, no chemicals....fast work...nothing not to like.
I have used your Capet cleaning service three times. Unfortunately your cleaners are not consistent. For example, the 2nd cleaner was great. He went above my expectations. He used a carpet cleaner that spinned over my carpet, and it came out beautiful. The 1st and 3rd cleaner sprayed the carpet with solution and then used a device that vacuumed up the moisture. My Capet does look better, but their is still many spots all over my carpet. I got on my hands and knees and scribed some of the spots out. Even though I am disappointed with the service, I was pleased with the friendly attitude your cleaners showed me.
My room did not smell when I returned home late that day.
If was fast and and officiate and the results are very satisfactory! The guys were friendly and helpful.
Love the way my hardwood floors and carpet turned out. Every thing looks great. They arrived on time and were very efficient and professional. Thanks so much!!
The carpet looks great, last time I had it cleaned by another company it didn't come out as nicely. It didn't take long to get it all done.
Came in the right time that Zerorez said they would. Cleaned carpets very well and I will definitely use them again. Drying time was very quick.
The crew was very knowledgeable and professional.
They did a great job!
Your service is a number 10 and they way your staff works with the customer
On time, honest, great job done!
I think your call center people are great... as our your technicians.
No suggestions. You did a good job.
The service is great. I was concerned the carpet would be damp for hours. Most of it was dry in 4 hours. I like the steam cleaning, no chemicals.
The service techs did a great job.
Products are safe and clean carpets nicely. The tech was great and very helpful.
Great people, great job !
Again you did a great job. My parents are very happy thank you
Very professional, kind, and did an amazing job cleaning our carpets.
The add was for 3 rooms $99
$550 later
And they were there 30 minutes
Little disappointed in that
Would I use again yes
But I do feel I was a little taken advantage of
I've used Zerorez for many years and they never disappoint. I have white carpet in two rooms that is over 20 years old and they make it look like it was installed yesterday!
We are satisfied with cleaning that was done. Service man should change shoe booties from outside to inside.
I have already submitted my disappointment.
I have recommended Zerorez to many people
Will no longer do
Technicians are very professional. My carpets always looks very good upon completion.
So efficient and friendly! Prices are better than fair. I always get a good tech, like Fugi.