based on 39692 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your man Stephen did a great job. Having him back on Monday to do the floors. When the master bath is finished, we'll have you back to do the other side of the house. Probably mid to end of February.
Technician very personable and knowledgeable
Very professional and courteous service
Chris was very professional, and very engaging. Explained everything thoroughly and was very engaging. Enjoyed having him in the house. Will definitely reschedule ZeroRez. Many thanks to your team!
Technicians were great! Will definitely recommend
Quality personnel using state of the art equipment makes for a high quality job!
Everything. Your tech did an excellent job.
I appreciate the professional service and the carpets look great. Chris and Rob are really nice guys who work well together and want to do a good job for us. I will surely schedule service again.
Carpet cleaning removed all spots and soiled areas. Looked great!
Always do a great job with a friendly smile and our carpets always look amazing!
I have always had a great experience with Zerorez and this time was no different. The technician, Patrick, came at the time period promised. He called to say he was on his way to give me a heads up. He explained what he was going to do and why. He also was very articulate about his job and why he loved his company. Of course I agreed with him. It's so nice to have an employee who really loves his job. You could tell he really enjoyed what he was doing. The job was completed. The carpets looks beautiful. I was a very satisfied customer who will sing praises about the quality of work done and your employee. Thank you for starting my New Year off with a CLEAN start.
Victor from Zerorez came and did our carpets and tile in a new house that we purchased. At first he was only scheduled to do the carpets, but after consulting with my wife and I, we decided to have him do the tile as well. Both came out looking and feeling like new and the process Zerorez uses where there are no soaps or detergents really makes a difference on the floors. The floors smelled clean and fresh and we couldn't be happier.
Victor also gave us some really helpful tips on when to get our floors professionally cleaned and how to maintain them ourselves. We'll definitely be using Zerorez again in the future (hopefully with Victor doing the maintenance on our floors) and recommending them to friends and family in the future. Thanks Zerorez!
informative, professional
Excellent job in cleaning carpets and floor tile. When we purchased our home, we thought that the grout of our tile floors was light grey. After Zerorez steam cleaned our tile floors, we were all shocked that the grout is eggshell white and not grey! They look beautiful!
I highly recommend Zerorez and we will be using them again.
Our technician was extremely helpful educating us on how to keep floors clean and how our floors may have been treated by the previous owners. He was able to clean 4 carpeted bedrooms and a large tile home. He was aware he needed extra water to complete the job and ordered more water so the job was finished in a timely matter. This is our second time using Zerorez and we would use them again! B. Musso
The guys were very informative on the status of the job being completed, any issues or concerns with the tile grout they brought to my attention. they made sure I walked the building to make sure I was happy with the cleaning as they wanted to be sure I was happy with everything before they left. Great customer service and very friendly.
GGOD EMPLOYEE, QAUALITY JOB
PRICE 300 % MORE THAN PREVIOUS 2 VISITS. I CAN ASSUME HTEY GET PAID BY PERCENTAGE OF THE JOB
First name removed
instead of feeling pressured to get more additional services - it should be recommended by your technician and LET THEM KNOW it will be an added fee on top of what you are expected to pay already. I let the technician know the problem area and instead of saying we have this if you would like but it will cost more; he simply said 'oh, I have something for that let me go and get it' Thank God I opted out and said NO, next time is fine, but I do not have the extra money to fork that out. If I have not opted out, he would of just done it most likely not thinking it costs more. STOP THE PEER PRESSURE! APPROACH IT BETTER.
I am still waiting for my $25 gas card. I have used your servivrs twice in about 6 mos would like to receive what was promised
Clean carpets and reasonable prices.
Nice glasses and accessories provided. Love them!
Reggie was fantastic! Great personal skills and customer service.
They are on time. Very professional and pleasant.
I was impressed with how clean and fluffy my carpet was after being cleaned
Very pleased with your service. Techs were polite and explained how and why they were using their methods. I will recommend to my many friends.
Person was on time, professional, and did a very good job. Carpet turned out looking very nice. Price was reasonable.
Patrick!!
unless something bad happens, I will Always use Zerorez.
Professional, fast and kind
Very nice and help workers. I felt very comfortable letting them into my home!