Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39694 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 14, 2019 — Rated 8 out of 10 by K.M. Zerorez Las Vegas
What could we do to improve?

consistant pricing

Report a concern   January 14, 2019 — Rated 10 out of 10 by L.A. Zerorez Las Vegas
What do you like about our products and services?

The guys worked from the momwnt they arrived. They were careful to protect the stairs, corner and furniture. I can't say enough good about this company. I have had them before and will have them again. Much, much better cleaning that nay other company I have used.

Report a concern   January 14, 2019 — Rated 10 out of 10 by T.G. Zerorez Las Vegas
What do you like about our products and services?

It was amazing very happy with the service!

Report a concern   January 14, 2019 — Rated 10 out of 10 by T.A. Zerorez Las Vegas
What do you like about our products and services?

The gentleman that did my tile was very professional. He did a very good job and was very accommodating.

I will make sure that I recommend your services to others.

Thank you
Name removed

Report a concern   January 14, 2019 — Rated 9 out of 10 by T.J. Zerorez Las Vegas
What do you like about our products and services?

n/a

Report a concern   January 14, 2019 — Rated 6 out of 10 by M.L. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I just didn't feel like the tile cleaning (which I spent the most money on) was much of any improvement. The grout is still the same as how it was before and even some of the grout has been removed. The carpets seem good, but there was still some residual smells even after 1 month.

Report a concern   January 14, 2019 — Rated 8 out of 10 by J.M. Zerorez Las Vegas
What could we do to improve?

The person that did it was wonderful, but was a bit more expensive than others.

Report a concern   January 14, 2019 — Rated 10 out of 10 by Gene Davila Zerorez Las Vegas
What do you like about our products and services?

The limited use of chemicals to clean, and disinfect the areas treated.

Report a concern   January 14, 2019 — Rated 10 out of 10 by Sheila Turner Zerorez Las Vegas
What do you like about our products and services?

Every time we have our carpets done we are very happy with the work performed. Will and Mike did a great job and we will be having Zerorez come back for our carpet needs.

Report a concern   January 14, 2019 — Rated 10 out of 10 by Amy Wagner Zerorez Las Vegas
What do you like about our products and services?

Your technicians were very friendly and courteous. The lead tech walked the areas to be cleaned with me before hand to ensure there were no questions or concerns and to provide me with a final cost before work started. The team was quick and efficient and did a fantastic job.

Report a concern   January 14, 2019 — Rated 10 out of 10 by R.K. Zerorez Las Vegas
What do you like about our products and services?

I have 3 grandkids (ages 6 and under) living with me. . . so I love when my carpets after Zerorez has been to my home. This time, I added a recliner to the list and it looked practically NEW after it had been cleaned! I've used other companies before but the results don't seem to last as long as Zerorez. Carlos was on time and super professional. He answered all of my questions before he got started. Estimate was accurate and there were no surprises. Definitely would hire Zerorez again!

Report a concern   January 14, 2019 — Rated 10 out of 10 by C.H. Zerorez Las Vegas
What do you like about our products and services?

The guys did a great job and were very knowledgeable

Report a concern   January 13, 2019 — Rated 10 out of 10 by H.B. Zerorez Las Vegas
What do you like about our products and services?

Timely arrival, clean tech. Courteous. Explained other option like upholstery cleaning.

Report a concern   January 13, 2019 — Rated 10 out of 10 by David Sterling Zerorez Las Vegas
What do you like about our products and services?

I like that your products are all natural. The representative that came was professional and did a nice job!! Thanks for the good service!!!

Report a concern   January 13, 2019 — Rated 10 out of 10 by J.G. Zerorez Las Vegas
What do you like about our products and services?

Jesse was great and the carpet and tile look fantastic! Thank you!😊

Report a concern   January 13, 2019 — Rated 10 out of 10 by J.W. Zerorez Las Vegas
What do you like about our products and services?

Your technician was very friendly and willing to explain the processes he was using to clean my carpets and furniture. He did a very good job.

Report a concern   January 13, 2019 — Rated 4 out of 10 by A.D.A. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I did a lot of research before making a decision on which carpet cleaning company/technology was the best for my situation, and all the information I gleaned from your website and customer reviews convinced me that your process was the one.

I don't wear shoes in my house and do not eat over or have I ever spilled anything on my carpet, so the only thing we were dealing with was what I consider light traffic indications (even your technician couldn't believe how good the carpet looked and felt) but ONLY in the 'traffic areas', so I quite honestly expected stellar results. Many of the images I saw on your site of carpet so much worse than mine (I couldn't even imagine anyone living in that type of situation), came out looking vastly improved.

My results, once dry (no one walked on it until it was completely dry) ended up looking no different then if I had simply spent a little more time vacuuming the 'affected areas', and by the next day looked no different whatsoever from before the service, so I'm quite simply disappointed in my results... again considering what your web site claims is possible under MUCH WORSE conditions then my own, I felt making my carpet 'look like new' would be an easily accomplished task.

I'm no carpet cleaning tech, but I don't think it was due to anything your guy did/didn't do, but I can't be 100% sure, so I don't know that there's anything you 'can do' to make things right.

Thanks!
First name removed

Report a concern   January 13, 2019 — Rated 10 out of 10 by W.A. Zerorez Las Vegas
What do you like about our products and services?

Both times you have cleaned my carpets and rugs I have been extremely pleased with the service and how my carpets turned out. Thank you!

Report a concern   January 13, 2019 — Rated 7 out of 10 by C.B. Zerorez Las Vegas
What could we do to improve?

I liked that it wasn’t too wet and it didn’t smell. I’ve never had to ask for the dining chairs to be moved or the end tables. They said I had to ask. I did ask and they moved them. The dining room chairs, they ask me if I wanted them to move them back. Really, I’ve never had to ask for light weight furniture to be moved. The two guys were very nice,did what ever I ask them to do, but no more. I thought the price was high.

Report a concern   January 13, 2019 — Rated 10 out of 10 by JoAnn Serrianni Zerorez Las Vegas
What do you like about our products and services?

My runs and tile look excellent. Rob was extremely efficient and very polite

Report a concern   January 13, 2019 — Rated 10 out of 10 by Y.F. Zerorez Las Vegas
What do you like about our products and services?

ZeroRez is so easy! Simple to schedule, great time slots to choose from, wonderful communication and friendly techs! Last but not least, my light-colored carpets look like new every time!

Report a concern   January 13, 2019 — Rated 10 out of 10 by K.S. Zerorez Las Vegas
What do you like about our products and services?

On time, did. It take all day and great job!👍

Report a concern   January 13, 2019 — Rated 7 out of 10 by H.H. Zerorez Las Vegas
What could we do to improve?

I’ve already recommended. The only thing I wish is that you were more upfront with your pricing. The specials are often substantially lower than what you spend. Totally happy with the service and quality of service. I just want to know what I’m going to spend. The person I referred had a same experience.

Report a concern   January 13, 2019 — Rated 10 out of 10 by R.S. Zerorez Las Vegas
What do you like about our products and services?

Technicians are professional and efficient.
Carpets are damp to the touch, not wet.
No chemical odors.

Report a concern   January 13, 2019 — Rated 10 out of 10 by B.A. Zerorez Las Vegas
What do you like about our products and services?

I am extremely pleased with the service. They do an excellent job, very courteous, professional and in a timely manner I would highly recommend Zerorez

Report a concern   January 13, 2019 — Rated 10 out of 10 by C.W. Zerorez Las Vegas
What do you like about our products and services?

The technician Patrick did a great job and was very professional

Report a concern   January 13, 2019 — Rated 10 out of 10 by C.H. Zerorez Las Vegas
What do you like about our products and services?

ease of scheduling
attitude of your workers
pet spot treatments

Report a concern   January 12, 2019 — Rated 3 out of 10 by M.R. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Carpet did not smell before being cleaned, however ever since drying, the smell has been terrible. There were only a two places where you could see small pet stains, both areas near the entryway to bedroom and one near entry to bathroom and they both came clean, but one corner of the room where there had been furniture previous and no pet accidents, is now terrible.

Report a concern   January 12, 2019 — Rated 10 out of 10 by S.M. Zerorez Las Vegas
What do you like about our products and services?

They did a great job and fast and on time. My bar stools look great.

Report a concern   January 12, 2019 — Rated 10 out of 10 by Sandra Williams Zerorez Las Vegas
What do you like about our products and services?

Carpets look like new again. Marcus that did the service was fantastic I will ask for him when my carpets need cleaning again.


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