based on 40967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was good,
Customer service was great. They were able to come early. Good quality work.
It’s great!
Your technicians Mr. Michael Jacobs and Mr. Joe Morales did a professional in-depth job. They were very friendly and pleasant to have. Products and equipment used were friendly to my carpet and when it dried, it felt nice and smooth to the touch, and it look clean.
Clean carpet without residue
On time,friendly and do great job of cleaning with better than good equipment.
The customer service was excellent. The price is right and my carpet looks great.
The gentleman explained about their service compared to how other carpet cleaning companies do their cleaning
Victor was great didn’t try to up sell me did a great job was on time polite and would definitely use your service again
Service Tech was very capable of answering all of my answers, suggesting methods to obtain my goals, and did an excellent job of cleaning the carpet. This Serv. Tech made an A+ effort to make sure we were happy with the end result. Our carpets look new!
Everyone and evrything about their services are what I expected from word of mouth. From the awesome customer service with Kelsey setting up a time to come out and what was expected. I got a call 30 min before David's arrival as they said I would. Walked me thru the whole process and was very informative of all their other services. Results were better than expected and as well as other companies I've used before. Definitely satisfied, would recommend, and will be calling again.
As advertised.
The service was great Patrick explained everything, did a great job, we will gladly recommend Zerorez to family and friends!
Jordan got right to it. He did a great job. The carpet looks great and dried rather quickly. I will use Zerorez again.
The customer service is great, the carpets look wonderful afterwards and dry quickly, and they are transparent with their prices.
Serviceman was excellent -- informative, courteous, on time, hard working. Carpets looked mighty clean afterwards.
Timely response to my request
Thoroughly explained services
Efficiently executed work
Cleanest service ever
The tech did a great job
Rug looks great and Victor was very polite and wanted the work to be to my liking.
Friendly people, fast service and the carpets/tile look great
No furniture was moved to clean carpets under - not even a chair, cocktail table, side table, or floor mat
Always Friendly and Professional.
Awesome prices for fantastic services. My carpets and flooring look fabulous. I have purchased several gift card packages for friends because my experience and flooring were wonderful
Consistency in pricing. Costs change depending on who answers the phone. Up selling in the home gives the impression that you are taking advantage of the customer whether service is warranted or not.
Zerorez does a fantastic job cleaning carpets. I have used them 3 times and they have always been on time and completed the work with no hassle.
Good employee
Great company, great customer service. They were on time and did exactly what they said they would do. Highly recommend to anyone.
Vince did a great job
The technician Leslie
Stephen was the name of the technician that did the job and he was right on time, very polite, and thorough. I had my carpets and two recliner chairs cleaned and everything came out very nice.