What our clients think of us!

The tech was great however I was quoted around $200 it ended up being $400 (because of course you want the stains out) for 3 bedrooms and a couch / recliner both the tech and I forgot about the free 100 sq ft of tile but yeah cost did it and yeah I could of said no but I wanted clean carpets

Very Disappointing

Quality of service and commitment to understanding client ‘s needs.

200 Sq feet for a room is too small

I do not want to feel like I am having to pay for all the extras.
Pay more for an extra spray for a stain. I feel like it may have just come out with a cleaning but
there is the sales pitch.
I had an excellent technician.
Very polite, hard working and professional.
Stephan Ponseca

I have used you in the past to clean the carpets in my house. I just recently used your services to clean the carpets in side my travel trailer. The text name was Steve. Steve was a very well mannered! Steve made sure every step of the way that it was up to my expectations and I appreciate that. I would definitely recommend Steve and your company. I especially liked how he informed me of the different services that ZERORES provides. I ended up getting the Teflon protection as well. I hope you take care of this gentleman he is definitely good for your company. Thank you

I received a $89. Offer for 3 rooms of carpet. I only have 2 carpeted rooms but willing to pay the 89. What got me angry was when booking it I was told there was a $9. Service charge. I consider that false advertising. If you want to charge 98. Please send that amt in your email.

professional service

Very professional. Excellent results.

Great service and great staff.

I love the quality of service. My carpet are white and with the use of zerorez stay clean for at least 6 months. I had horrible stains from contractors walking in and out and with the use of this magic brush, all the stains came up and appeared like black lint which was lifted and gone.

so far so good but I haven't seen the results yet since it will take 2 weeks to deliver.

Outstanding service!!!!!

Our service person was very friendly and efficient. I like the blue light he used. Our dog was not as good as we thought she was!

I've been happy with the thoroughness of your service, the promptness of the gentlemen that I've had clean my carpets and floors as well as our understanding of what needs to be done.

Actually sell the promotions that are advertised on the radio, etc. I have always paid more than I anticipated paying.

Great, helpful service and the carpets always look excellent afterwards.

Thoroughly cleaned the carpet.

Stephen was very professional and explained everything we could do. He got down to work and was done in no time.
The results are just terrific, we don’t know why we waited so long.
We will be telling all of our friends about how good your service is.

The process works!

all OK!!!!!

Great service. Our carpet looks great and Michael was very friendly and did a good job of explaining options and process.

very friendly hard working people

This is the first time I have used this company. Of course there was an upsell which was not expected, however based on friends recommendations, I am disappointed that the stairs did not get as clean as they should have, and that the edges on the stairs are still a bit gray and dirty. I did not micro manage the process, but perhaps there was not a small enough attachment to your machinery to get super close to the base boards.

The rest of the carpets look good.

I received an ad for this service and saw clear pricing. Once the tech arrived, it became a complete hustle and I was unfairly put in a position to get upcharges galore. Basically was told the coupon price was a type of cleaning not worth the money, but if I add the real stuff, then I will actually have clean carpets with removing normal traffic dirt and stains. This is deceptive marketing and doesn’t leave a good taste in my mouth. On top of all that, my carpets have already started to look just as before and I live by myself! Not even a typical wear on the carpet! There are places where seemingly standard stains have resurfaced and the smoke and mirrors I was sold was nothing but a hustle. Wouldn’t mind the upcharging as much if it was worth it, but I can now and quickly after the service, see that it was all just BS to take advantage of a customer.

I had my carpets cleaned and tile floors cleaned. I had 3 area's of tile floors. Main entrance, Kitchen, Bathroom. The tile floor in kitchen-the grout still has a lot of dirt on it,and the main entrance tile grout still has a lot of dirt on it. didn't come out very clean. I felt like your employee rushed through the job, he was done in 1 hour, all the carpet and tile floors, that's too fast to do a proper job since he had 2 more jobs after mine.

'l probably use your service again for my carpet, but never again for my floor tiles.

The workers are professional and do a good job.

I was pleased with the service. The Techs were polite and professional. My carpet is softer brighter and cleaner than it has been in a long time.

The communication with the technician and the office was terrible ! The office said they were on the phone with the technician , but when I asked the technician he said he didn’t talk to anyone!

Your service rep was very professional. Kept us informed of arrival time. Explained the procedure and products he would be using to clean our carpet. After the cleaning he also explained the process and cost to clean our tile. Overall very pleased!