based on 40967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpets look great and the technicians were very nice and professional. They did a great job.
This was my third time using this service and I Love the way the carpet is cleaned however this time the technician that did my carpet left the carpet pretty wet and it took longer than I expected to dry I don’t know what other technique the previous technicians use but that worked out much better and my carpet was not wet for a long period I will continue to use zerorez and very likely to recommend it to my friends and family but this time the carpet was left too wet. If there is a way to improve I would appreciate it. Thank you
Service Tech Patrick ,did an OUTSTANDING JOB IN OUR NEW HOME !! Pricing was a Bit Higher ,but The Job that Patrick performed made our carpets Look Like New ! Thanks Patrick you did a Great Job !! Jesse & Charlotte
Great service! the two men that came to my house were very prompt and very professional. Explained exactly what they were doing, no hidden fees, everything is discussed up front. They were very fast and did a great job! Thank you Zerorez.
The guys were very nice, explained about the spots and what they would do to fix/get rid of them, at an additional cost, which I expected.
The carpets were very wet when they left and took until the next morning to dry. But they look good with one exception, the entry into the bedroom still looks dirty, more so then when they were cleaned.
I would use them again.
Peggy Owens
Crew was Very nice. However, spots on my carpet are already reappearing. Not so happy. Was impressed with the tile cleaning demo. However, quote of $700.00 is a bit too high, after watching length of time it took for demo. We are not asking big items to be moved. Thanks but no thanks. Again the crew was great. Think I will go back to my original carpet guy.
I had three area rugs cleaned which cost more than the 3 rooms plus 130 sq ft of tile cleaning "special" you advertise. The tech didn't clean any tile though I asked him to give me a quote. Would have been nice to have gotten the tile cleaning included.
The customer service and technitions are very friendly and helpful. The job was done quickly and my carpets look brand new.
Spent time professional and most importantly the job was done correctly
The guys were very professional and respectful they answered all of my questions and gave me the right answers how to keep my carpet looking good through out the years, I will continue to business with Zerorez . Thank you for a great job.
Carpets feel so clean
The spots on my carpet that I paid extra for deep cleaning, looks just like it was before.When the carpet was wet it looked clean,when it dried it looks just like it was never cleaned.
i think steve is very nice young man
The ability to get an appointment very soon after I called. The speed of the lady who did the work (Leslie ) and her overall willingness to do anything I needed.
what's not to like about clean carpets?
Straightforward and honest process from estimate to work completion. Both technicians were prompt, professional, and did a great job. I’ll recommend ZeroRes to anyone
Techs are always nice and receptive to questions. Any spots always disappear . Quick service and on time.
Great service
The dirt in the high traffic areas returned almost immediately
Great service, very satisfied and will use again in the future.
carpets came out very clean and the tech was very professional. No strong smells and the carpet looked great.
Reasonable prices
Leslie was great. She knows her job well and she was honest, friendly and fast. Thank you for your help.
Andria R.
Quick cleaning. Service man was knowledgeable & friendly
The guys who came out to clean were very professional and explained what was going on. They answered all the questions I had and my carpets look amazing. In an hour and a half they transformed my carpets looking almost destroyed to brand new and they were able to get all my stains taken care of. I couldn't be happier with the results.
Everything went well, thank you for your great service!
ON TIME and finished without any issues. The gentleman was friendly helpful and advised hot to care for our carpets and tile. The service we received was what we were looking for and Zerorez came through with great customer service.
We vacuumed aspot on the stair and in the master bedroom. The spots vacuumed we're about six inches by six inches and the amount of dirt was staggering for having the carpet being cleaned two days earlier. Going to try to send pictures.
Quick and easy and very professional
This is the best I think I've seen it. good job.