based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service rep was very professional. Kept us informed of arrival time. Explained the procedure and products he would be using to clean our carpet. After the cleaning he also explained the process and cost to clean our tile. Overall very pleased!
Good cleaning
On time, cordial associates, cleaned carpets quickly and they look great.
Thanks for cleaning all the high traffic areas so well?
Fast thorough no surprises quality job
Carpet still has dirt spots on the corners and on the high traffic areas.
Michael is very through and friendly. He was also very patient with our 3 year old that wanted to watch everything he did! Will be calling back next year again for our yearly carpet/furniture cleaning!
Great customer service and delivers as promised
Marcus was great
im a 15 year customer! love the fact that there are no chemicals involved.
would really like some sort of long term customer offers though that the rest of the public is not eliglible for. seems like a fair thing to do??
The end result is what I like best.
You show up when you say and y our people are always very polite.
Great results
Friendly technician who took care in cleaning my micro fiber furniture. He explained the process and did a great job.
I sent this in an email yesterday, but will repeat it here: Hi there – Just wanted to provide some feedback about Casey – the person who cleaned our carpets yesterday. HE WAS AMAZING! Very personable, very professional, and he did a great job. Our carpets look GREAT today! Hopefully he’s the technician we get next time we schedule service from Zerorez.
Had tile cleaned and sealed came same day and they were very professional answered all my questions.
The technician made the difference. Anyone can clean carpets. Steve was respectful, knowledgeable, and considerate.
On time. Quick dry carpet. Finished quickly.
Luis P. was phenomenal for his friendliness & efficiency!
Great customer service and very knowledgeable staff. They work fast and got the job done. Great job!
They are very accomodating with our schedule, and very friendly.
I like the fact that you do not use steam because my carpet is glued down. You are fast, fair, and reasonably priced without a sale price.
Easy to book
Employees were very professional and efficient, carpets look great!
Quality of workmanship; technician knowledge and friendliness
It was super fast and they are friendly!
Very knowledgeable, very nice, respectable, and professional technician (Carlos)
Water base cleaning solution
Very pleasant and friendly, respectable, and professional service
On time appointment
Thorough clean-up
Technician wore shoe booties in the house
Technician took great care to protect wall surfaces, wall corners, furniture and so on while cleaning the carpet and area rugs
Outstanding!
Wow I am amazed on how the guys came and when I say my house looks different it dose. Zerorez came and got out stains in my carpet that I did not think would come out and they got everything out. I thought I was going to have to issue a carpet credit as I am scaling my house but Now I will not have to because of Zerorez..... I recommend Zerorez to anyone that needs there carpet done.
In and out in 25mins !
They where on time !!
The communication with the technician and the office was terrible ! The office said they were on the phone with the technician , but when I asked the technician he said he didn’t talk to anyone!