based on 39692 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zach was efficient, friendly, and quick to reply! Also, no soap or detergent residue!
I’ve always been very happy with your carpet cleaning service, especially how the carpet is almost dry and not left soaking wet when the tech is done. This last time, however, my carpets were so soaking wet when he finished, that it took them 24 hours to dry with ceiling fans turned on high to help dry. He was nice guy, and got them clean, but that soaking wetness was a problem. I slipped on it when stepping from carpet to laminate flooring, and almost fell, because I wasn’t expecting that. This won’t stop me from using your services in the future or recommending you, but I wanted you to know.
The man that did our service was very friendly and knowledgeable.
Flexibility with times and promptness
prices excessive - area rug cleaned on 4-4-17 for $20.00 ; charged $120.00 on 12-8-18 for same area run (same service code) also charged for 13 each steps when there are only 9 steps + landing. on 4-4-17 stairs charged $2.00 each; on 12-8-18 same stairs charged at $5.00 a stair for 13 stairs not what actually have 9 stairs.
Be ware - advertised specials quickly turn into a bill of $500.00 - will contact other carpet steam cleaning service.
They always have a good attitude nice and friendly do a great job
On Time Service. Both Technicians Victor S and Joe M III were very professional at all times. Team work at its best!!! Very effective quality product left the carpets looking fresh and new.
We plan on having additional services performed again (in the immediate future) for the rest of our home, i.e.: to include furniture upholstery cleaning, tile and grout cleaning.
We would once again select these two Technicians mentioned above back to our home whom we feel are honest and trustworthy, facts important to us . Thank you. Mr. & Mrs. Philip J. Anderson
No soap
The service man was very nice & did a good job.
everything the guys are very pleasant they come in u show them what u want them to do
and they go about the job on hand for yrs I've talked about u to friends
Time and job well done
Environmentally friendly, professional staff, knowledgeable and courteous.
I love Zerorez! It's the best carpet cleaner ever. I had all these spots that used to come back up after other companies cleaned my carpet. That never happens with Zerorez. My carpet looks beautiful and clean for months. I tell everyone I care about who has carpeting to try Zerorez.
I was very happy with the service and care taken to the walls. I was so surprised to see the residue left on the carpets from all the cat accidents, even after I cleaned them myself. Everything smelled so fresh and felt so clean. They guys were just great! Exceptional customer service!!
We love Zerorez and would never use any other carpet cleaner. They're the best.
I would not trust anyone to clean our carpet except Zerorez. Our carpet is pretty old but still your team manages to makes it look pristine and like new.
Louis was on time, respectful, pleasant and thorough.
Your company delivers every time. No other company comes anywhere near delivering the quality service you provide.
I absolutely LOVE Zerorez.
Valerie Licitra.
Zerorez has cleaned my carpets for several years. I have always been satisfied! I have recomended your services to many.
Very good job
Excellent service. Representative was courteous ang knowledgeable.
The technician was very well versed on the cleaning, he was prompt and his job was very thorough.
No chemicals
Thoroughness
The gentlemen that did our carpets Carlos and John
They Did an outstanding job. We have requested Carlos
Many times, he’s very polite And personable and he always does a great job.
Honesty good communication and quality work
Marcus worked hard to make sure my sofa was clean.
I felt that your pricing was deceptive. I was quoted $30 per room and $20 for the hall and then you added on a service charge and a fuel charge. That should have been revealed in the promotion.
Chris and Fuji were great. Very professional and a job well done. 10/10
Results. Excellent customer service. Biggest bang for the bucks.
Justin was very nice and professional. He helped us get the right treatments for the carpet.we have a dog so we needed the best treatment for the rug which was in bad shape.
You’re on time and polite and do s good job of cleaning.