based on 40970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been using zerorez for a few years and have always been very satisfied with the results. Yesterday, technician, Leslie Schlapfer, did an exceptional job on the carpeting and the free cleaning of the tile area as advertised. We will definitely continue to use zerorez and request Leslie.
I like that you use Alkaline water, and no soap
The urine oder is worse now than before they came out. I was originally told 80 for both rooms and to do the extra treatments for pet orders wer 35 per room. Then sold a 60 dollar a gallon room treatment. I don’t believe it was worth it.
Super efficient and friendly technicians. They spent extra time on problem areas. My carpets look brand new and they are 20 years old.
We liked the fact that no soap or chemicals were used. Patrick was very nice and quick. The only thing I was wondering about was that we have streaks in our light brown area rug that I couldn't remove with the vacuum cleaner. another wise great job.
Carpets clean of puppy stains
Marcus was professional, clear, courteous and quick. It was easy to make my appointment when I called.
Our carpet looks amazing. With a new puppy, a kid and heavy traffic stained areas, I never expected our carpet to look so good.
Smells good and clean!
My carpet cleaner, Patrick, was so kind and helpful! He examined our carpet thoroughly before beginning service and made sure to explain the process clearly. He was very knowledgeable about the services Zerorez provides and made sure to share that with us. He provided such great customer service. Thank you, Patrick!
I’m not 100% Satisfied I feel like the carpets smell funny. I’m hoping that the smell will disappear as we are renters. I had a rug cleaned as well and it had some Pet urine on it and it still smells really bad!! The top of the rug turned out ok but the under side smells horrible. I paid to through a rug away.
I’m happy
Nice employees. Did a great job.
My floors look new..service was fast. .techs were great..could not have asked for a better job. .thank you so much.
If you wish to share my name..please ONLY my first name.
We like that Zerorez technicians are professional, prompt, efficient and proactive. We would not use anyone else to clean our carpet and tile.
The technicians that come to our home our always great.
The results were excellent!
very nice workers. did a good job.
very friendly and efficient carpets look good Thank you
Great job as always but the truck they brought Leaked oil out on my driveway.
courteous and knowledgeable.
The phone guy should’ve mentioned that furniture moving is available!
Also, I was told that the ‘tile cleaning special’ was over, but I just heard an ad on the radio for that...
Reggie was great! Early, polite, thorough.
Very courteous, customer service focused, friendly. Clean, efficient and thorough. Did GREAT job!!
I had some serious pet stains and odors. Chris and Bobby were able to help and recommend the services to clean the areas that needed it most.
Isaiah and Marcus cleaned our carpets and they were as wonderful as could be. Kind, respectful, and hard-working. It was a pleasure to have them in our home. They did an excellent job. We are having them back to clean our couch.
The service man was great.
I think as a company you need to be more up front on the cost.
Everything was awesome and carpet came out amazing. There was a very foul odor due to dog urine and the service agent took care of it quick and easy. Thanks for the same day service as well, saved the day.
Your service is great as are your technicians!
Satisfied
The final results of the cleaning was remarkable. I only had a portion of the kitchen tile cleaned and the comparison is significant. Now I have to get the rest cleaned!!
Had a great experience with Zerorez and we will use them again. Thank you