based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians are very professional. I appreciate having your very experienced people take care of my expensive carpets!
Casey and Jake did a GREAT job of cleaning the tile floors, very happy with the job they did, their friendliness and fast and efficient work. I will definitely use them in the future and recommend them to others!
Good service
Andrew was GREAT My carpet looks wonderful
Your product dry very quickly and the service man was very nice
Fair estimate and high quality service when sofa was cleaned. We would recommend Marcus to any customer. He had great attention to detail and was incredibly polite and knowledgeable.
Michael D was thorough, left the carpet nearly dry and looking better than i’d hoped!
zach did a great job
Everything was absolutely perfect including the two pleasant gentlemen who worked on my carpets. I had a great customer experience and will definitely use your services every time!
Stephen was an excellent representative. He was helpful, cheerful and carefully explained all my options for cleaning the carpets and a couple chairs.
I liked how my technician (Carlos?) went over all the details and recommended the best product/service for my carpet needs.
The service technician was very polite and knowledgeable and did a fantastic job on a 14 year old carpet; he actually made it look almost new! I will not use another carpet cleaning service other than Zerorez in the future.
Chris Barnes from Zerorez came to my house , he was punctual and explained how Zerorez carpet cleaning was different to other carpet cleaners.
He did a super great job on my carpet and i would highly recommend Chris and Zerorez .
Thankyou
Lou
Its not a disappointment, its a fact. I paid 153 for a job, that others do for 100 and the result is the same.
I had a tea stain that is still there.
Previous companies got rid of all of the staines I had before.
I dont really see the point of paying more.
Regards,
Steve
Ben and the Zerorez team are fantastic. The always accommodate - even when last minute - and the service, product and staff are always inline with our companies values. Keep it up Zerorez. We will continue to use you for all of our cleanliness needs.
A repeat customer. They were able to come out same day. Carlos was my technician and he was amazing. Very professional. I will only use Zerorez!
Great service,prompt good people and excellent results.
Great job...thank you!
Chris and Justin were fabulous! They worked as a very efficient team, neat and thorough in all they did. We are thrilled that our carpets are bright and beautiful! Chris and Justin have excellent personalities for working with the public and demonstrated strong desires to totally satisfy us as their customers. They also shared very valuable information that helped us to understand how they were performing deep cleaning and other procedures. Outstanding work performed by these highly trained professionals!
Timely, prompt service, professionally completed.No surprises in expectation or pricing. Polite staff.
Timely manner in which you came for the service. Helpful and friendly technician. Quality of work
Nice staff. Quality work.
Zach and Connor were exceptional workers. Your equipment seems more advanced than other carpet cleaners I have used in the past. My carpets are cleanest ever have been! And the drying time was as stated about 6 hours.
Carpets were wet for literally days almost an entire week. And I swear my carpets look worse like big black spots have formed on my carpet where there was not even dirt before. I suspect I have mold growth due to the carpets being left way too wet. Not at all happy.
Everything
The technicians were friendly and. Wet conscientious about getting my pet stains out. Will definitely use your services again. Juan also told me how he could get the stains out of my porous floor stone work. I will call next month to schedule that service
Same day service
Good communication no surprises and a very clean carpet.
Your cleaners were prompt and did a terrific job.
I definitely will use your company to do my next carpet cleaning task.
Last name removed
Friendly, efficient, effective.