based on 40060 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time arrival and attention to detail in the cleaning process.
The guys were able to rehabilitate a 30-year-old carpet that hasn't looked good for 20 years! I can now quit closing the door to that room when guests are here! It had a grayish pathway going through it. Now it's all bright and clean. I can't believe it.
No harsh soap.
Excellent customer service and outstanding representatives. My carpet is very soft and clean. I would highly recommend them to everyone.
professional.....rugs look fresh and new again.
Excellent customer service by professional staff.
Excellent service, and there are no toxic fumes, carpets are clean and dried within hours with fans on.
I will surely call zerorez again
anton was very thorough and pleasant.'
Quick and professional
Good customer service
Louis was great. He explained everything and our carpet looks brand new. So I had him do our tile also . He did an amazing job. Very nice man.
Yeah was very good. Did a great job.
Professional, timely, excellent service
I like the fact that you call in advance and show up in a timely manner. Good job in cleaning the carpet and the price was fair. This is my second time using Zerorez and will us again
Oh, please let the customer know that the service guy will be calling from his cell phone, so we will answer the call. With so many marketing calls. his call could be missed.
Polite. Efficient. fresh and clean results. Dried by next day. Alls well as usual.
Your service guys were super nice, but I was surprised to see the rather simple 6 food stains on my carpet from a leaky garbage bag didn’t get removed and are still there. Not really a huge difference in cleanliness as I thought there might be, but then again my carpets weren’t that dirty to start with. We just thought the food stains would come up and out. Now we’re back to putting carpet runners over the food stains again in the hallway to hide the embarrassing stains. :(
Told me about various services I didn’t know this company offered. For example cleaning of sofas.
very professional
a GREAT JOB AGAIN....................
Zerorez is reliable, hrad working service and my carpets are CLEAN! Thank you, Zerorez!
whole process went very well. Technician knew his job well and was very pleasant . Most important the carpets look good the next day.
Great job and a very kind and caring technician. Will definitely use you again!
Very well explained and the technician Reggie was extremely thorough. The results are astounding. Recommended you today
How thorough the technician was. Cleaned after herself and treated my houseikenitnwas hers
The quality and speed
The tech did not clean the closet in master bedroom. The other two room had tiny areas- not enough to be counted as a room, so why not do the closets EVERYWHERE?!?!? Also, I had asked how much a pet treatment would be when making my reservation and the person quoted me $35 per room not per spot! I had arranged for my daughter to be there and I told her it should not cost more than $200 if they pet treated three rooms. The guy quoted her $207. She said no and to only do the master. We got charged $167 for one master, two tiny rooms and pet treatment for one. I do not like the laziness, bait and switch and BS with your company. The lady said they would send the tech out to do the closet and other room of pet treatment. I cannot keep taking time off work to have you make good. I am not happy with Zerorez. You used to be good but now you are only as good as the techs you hire and this guy was lazy or you have changed policies...which makes you no better than the rest. I will not recommend Zerorez to anyone.
No harsh chemicals being used . good service Carpets looks & feel clean. It
also dries fast.
Quick, easy, wonderful technician, product is incredible! Use Zerorez twice a year, excellent!
We thought the tile cleaning person-- Leslie, was great. Personable and professional. Did a very nice job. She represents your company in an exemplary manner.
We thought the tile cleaning and grout sealer prices (almost $600 seemed rather pricey.) The service that is highly valued, however, is your water system on carpet. Our stairs look brand new. We don't want crunchy carpet or any stain that "reverts." We have recommended Zerorez to our relatives in Scottsdale. They were happy with the carpet cleaning. But, we will have to re-think 451 sq. ft. of tile... Kind of expensive.
Leslie was on time. We appreciated that, too!
Professional service, very happy with the service