based on 39704 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick, professional,good rate. Mike was very good. Will use again!
I like the technician, Michael. I'm a realtor who scheduled the service for a client. When Michael called me for payment, he was professional and friendly. I would call this company again.
Julie Osborn
I don't like to be pressured into up sale for products o can't afford.
Great service, quality cleaning, friendly staff.
Excellent job
Your technician was knowledgeable and professional. Did a good job
very professional, and the zero residue.
Prompt and very professional. Carpet dried quickly and looked great when they finished
Thank you so much for cleaning my carpet. The carpet is over 10 years old but it looks brand new again! I love having your professionals in my home. Always do a wonderful thorough job. The technician was very friendly and helpful . Thank you so much!
Excellent service. Friendly technicians. Carpet looks and smells great. Well worth the price.
Prompt service. Great communication. Technicians were thorough and extremely professional. Thank you
Professional and quick service
A job well done!! My carpets look & feel nice I can tell they're really clean. I also like whatever Zerorez use's to clean with had a nice smell, it didn't leave a musty odor in the house like some other companies did that I've used before in the past. It didn't take long to dry either about 6-8 hrs or so.. I'm totally satisfied with the job & will definitely use them again
I have used your service for years and have been very happy. This will I called to have my carpets clean which has blood from my dog.
The blood is still there they should have spot spray the blood prior to cleaning which they have done in the pasted.
Great job.
good job nice guys
Scott Story cleaned our carpets. They are very clean especially our stairs. I highly recommend Scott for future cleaning.
Had 4 bedrooms cleaned. Hallway is hardwood. After cleaning the man said he had mopped the hallway. W
What did he clean it with? After he left saw standing bits of water on the hardwood. Did not in anyway want the hardwood cleaned. Got up this morning to stiff carpet and mottled look on the hardwood. The tile in the bathroom I had done because of free tile cleaning cleaning was actually sticky. I cleaned the tile and I have gone over the hardwood twice. Will do it again tomorrow.
Great company to work with and do a super job
Did a great job but 'up-selling' a customer is not cool. I get it. It's the nature of the business. There are certain stains that was not cleaned properly. Oh well. Maybe next time.
I am not sure yet if it is a good job or not, but the last time we had the carpets cleaned, they looked great. This time there are streaks everywhere. I am not sure how long it is supposed to take to do the job, but he was done in a flash. When he was cleaning within my view, it looked like he gave it two strokes, one forward and one backward and that was it. Once again, I am not sure how it is supposed to be done but when I rented a carpet cleaner, i went over it a couple of times. Maybe the streaks will even out and the carpet will look natural in time, but for now it looks like streaks of clean and streaks of not so clean. Since you've asked, I am telling you what I think. Thanks
neatness - polite - good work - my carpet looks great - more expensive than usual could have used a senior discount - but was worth it
The high traffic area was specially treated but it did look as good as it usually does. I feel the carpet was left extremely wet. Squishy wet.
It is clean and does not leave a residue. No artificial smell
Carpet looked great. Casey explained everything and answered our questions. Overall, a very positive experience. Casey does a great job.
Very impressive specialist who performed the job in an excellent manner with lots of helpful ideas!
Very friendly employees
I was quoted a different price for chair and ottoman and I feel overcharged for things I had done. Could not have all items I originally needed cleaned because of extremely high price! $40 for a dog bed and $40 higher price for chair/ottoman.
Professional. Knowledgeable.
On time and friendly courteous service.